Efficiently move your Customer Support Operations to a Work from Home Set up
In light of the global outbreak of Coronavirus, many businesses across the world are choosing to manage their operations remotely. Hundreds of organizations based...
5 Insightful Stats about Chat-bots
You might have several heads scratching questions like What is a Chatbot? Are Chatbots Better than Humans? What are the best strategies for leveraging...
Support Ticket Reporting Made Less Cluttered
Kapture CRM rolls out a new feature that lets companies create custom ticket reporting templates. The brand new reporting configuration lets you customize your...
