WOW the Wanderlusters with CRM for Travel Industry

WOW the Wanderlusters with CRM for Travel Industry

Ever since the concept of holistic marketing came into existence, businesses across various industries have realized that achieving sales targets alone won’t be enough. Therefore, sustenance and stability of the business totally depend on the relationship maintained with customers. While the new consumers are important for the business’s growth, the loyal customers act as a backbone of your business. A recent study has shown that new consumers cost 6-7 times more than the existing ones….

Empower Your Frontline Employees: Watch Your Business Grow!

Empower Your Frontline Employees: Watch Your Business Grow!

Customer service reps and sales reps are often regarded as the face of any organization, and for good reason. More often than not, any interaction between a business and its clients takes place through either of these touchpoints. Not only are these two domains responsible for ensuring high levels of customer satisfaction at all times, but also they are instrumental in advancing the growth of a business through client acquisition. This is especially true in…

Employee Feedback: The Unsung Hero of Your Business

Employee Feedback: The Unsung Hero of Your Business

“We all need people who will give us feedback. That’s how we improve.” – Bill Gates We have talked a lot about people who bring business to you, but what about the people who add value to your business a.k.a. employees? Not only are they the face of your organization, they help your business grow at every step. Hence, ignoring their needs, grievances and suggestions would be digging a long grave for yourself that you…

How to create and follow-through with a Social CRM strategy?

How to create and follow-through with a Social CRM strategy?

About a decade and a half ago, customer interaction was limited to communication channels like mail, call centers, and company website visits. As technology became more developed and accessible, people started mass migrating to media platforms where they could easily and quickly interact with each other – it was given a blanket term of “social networking sites”. By adopting these platforms, customers were no longer restrained to engaging with businesses through an impersonal dialogue. On…

How Distribution automation will play a significant role in 2016?

How Distribution automation will play a significant role in 2016?

With modern technology shaping the future of businesses, CRM systems have become a common practice for every business and industry. Distribution companies aren’t an exception anymore! With the help of CRM systems, the distribution channels are benefitting massively with the customer base, for example, that can convert in a cloud-based auto-updating database, overnight! With the help of the distribution automation, companies can now distribute their goods/products to various dealers, retailers, wholesalers and even to the…

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