“We all need people who will give us feedback. That’s how we improve.” – Bill Gates We have talked a lot about people who bring business to you, but what about the people who add value to your business a.k.a. employees? Not only are they the face of your organization, they help your business grow at every step. Hence, ignoring their needs, grievances and suggestions would be digging a long grave for yourself that…
About a decade and a half ago, customer interaction was limited to communication channels like mail, call centers, and company website visits. As technology became more developed and accessible, people started mass migrating to media platforms where they could easily and quickly interact with each other – it was given a blanket term of “social networking sites”. By adopting these platforms, customers were no longer restrained to engaging with businesses through an impersonal dialogue. On…
With modern technology shaping the future of businesses, CRM systems have become a common practice for every business and industry. Distribution companies aren’t an exception anymore! With the help of CRM systems, the distribution channels are benefitting massively with the customer base, for example, that can convert in a cloud-based auto-updating database, overnight! With the help of the distribution automation, companies can now distribute their goods/products to various dealers, retailers, wholesalers and even to the…
