BlogConnect better with your Customers through Kapture-WhatsApp integration
With over 1.3 billion active users, WhatsApp has transformed global communication over the past few years. In addition
What Customers will look Forward to in 2020?
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Do’s and Don’ts of Customer Service
For every business that wants to thrive, good customer service is not just an option; but a mandatory
How Distribution Management Software Will Give You Advantage Over Others
With modern technology shaping the future of businesses, CRM Systems have become a common practice for every business
Why is CRM Vital to Maximize Customer Engagement?
Talking about the customer service industry, we should know that customer engagement is not only a need; it’s
Tips To Deal With Customer Complaints Effectively
When it comes to the customer service industry there is no such thing as being perfect. You
Top 5 Factors that shape Customer Satisfaction
I strongly believe that the phrase “The first impression is the last impression” must have been coined by
Customer Experience Hacks for Big Brands
Customer experience is now a brand USP amidst intense industry competition. Intelligent solutions allow brands to be perceived
Deep Learning VS Machine Learning: What You Need to Know [Infographic]
Machine Learning & Deep Learning are closely intertwined and enterprises find it hard to determine which one to
The Art of Greeting Customers in Different Industries
The biggest put off for any customer in the World who thought you were a good Business
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