The Future of Customer Service Support Software and Why Your Business Should Care
Prioritizing customer experience has a direct impact on a brands image. American Express carried out a survey among customers, asking them “What could an...
5 Reasons Why A Service CRM Is A Must Have For Electronics And Appliance Businesses
The overpowering effect of great customer service was recently discovered when a study by American Express stated the “Close to 77% of customers were...
Exceeding Expectations: Create Customer Delight with Customer Service CRM
Are you familiar with inbound marketing? If yes, then you must know the popular phrase – “Attract, convert, close, delight.” All these four phases...
