Feedback on how feedback forms could be

Feedback is vital for growing businesses, we just can’t afford to let bygones be bygones. Most of us rely on the one commonly used method to gather feedback – surveys. Yes, the pop-up that asks you if you’ve got a few minutes to spare. Customers aren’t interested in filling out long survey forms or to write 500 words on how your business could be better. The customers who do bother to respond are likely to…