Top 5 Factors that shape Customer Satisfaction
I strongly believe that the phrase “The first impression is the last impression” must have been coined by a customer service employee which eventually...
How Are the Millennials Spending on E-commerce? Here is a Quick Survey & Insights
Traditionally, the e-commerce spending trends have baffled both marketers and e-commerce portal owners. Among the different audience demographics, the millennials (age group of 20-37) demand...
Feedback on how feedback forms could be
Feedback is vital for growing businesses, we just can’t afford to let bygones be bygones. Most of us rely on the one commonly used...
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