Harness CRM to enhance customer satisfaction and loyalty
Imagine that you are the head of a business or its sales and marketing arm. Wouldn’t the prospect of achieving better conversion rates, at...
Imagine that you are the head of a business or its sales and marketing arm. Wouldn’t the prospect of achieving better conversion rates, at...
For most businesses, selling more means reaching and convincing more customers to buy your product or service. This also results in forcing a reasonable...
Every business aims to acquire and retain more customers and increase the revenue. This requires the top management to make informed decisions, which in...
Back in the 80’s, customer service as a concept, had just emerged within businesses and one can’t help but notice how effective that was...
Companies have long emphasized the basic touch points and the innumerable critical moments when customers attempt at interacting with the organization and their offerings...
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