Why Kapture’s Real Time is your White Knight?

Why Kapture’s Real Time is your White Knight?

Sales reps can easily be touted as your businesses’ superheroes as only they can keep any Pandora’sbox from showing itself. But, there’s only so much they can do. They are humans after all, aren’t they? Thus, the key here is to keep things interesting, to turn a potential prospect into a loyal customer.Comfort and customers go hand in hand. Treat your customers, right; and they will see you till the end. Just like the first…

An Issue Tracking System will impact and improve your business. Here’s how?

An Issue Tracking System will impact and improve your business. Here’s how?

In the present-day service economy, the customer opinions and online reviews dictate your business success. It can mould or obliterate your prospects ‘first-impression-of-your-business.’ Now consider this. Before a purchase, your customers are likely to do a Google search in your business name or research on an online industry review aggregator platform. Having to deliver a positive impression at this stage could be the single-most important part of your conversion funnel. This can only mean one…

How a CRM-based Data Management Facilitates Lean Process Management?

How a CRM-based Data Management Facilitates Lean Process Management?

In this age of businesses moving at blazing speeds, no one can afford a moment to slip on a regular basis. A consistent loss of time between processes can collectively accumulate into a big gap. According to research in this regard, up to 40% of employee time expenditure cannot be attributed to any productive efforts. Upon examination, this time is usually spent at tying up the loose ends, each accumulating in a collective loss of…

Evaluation & Types of Customer Relationship Management Software

Evaluation & Types of Customer Relationship Management Software

In the modern world, the need for a CRM solution is felt by all companies. From small businesses to established organizations, CRM plays a vital role in ensuring the smooth functioning of any business and helps keep it updated. Customers are the core of every business and therefore keeping them satisfied and happy with the services that you provide is the need of the hour. Managing a better relationship with your customers will always boost your business as well as increases…

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