Six Mistakes IT managers make while purchasing a CRM Software

Six Mistakes IT managers make while purchasing a CRM Software

Characteristically, IT managers easily get confused while trying to choose a CRM software. As an organization-wide and long-term utility investment, one cannot afford to make a potential mistake while choosing a CRM software. According to a research, almost 27% of employers’ are overwhelmed due to work load. Here, it forms the ideal grounds for often making strategic mistakes. As these mistakes are natural, most IT managers are vulnerable to wrong decision making. Even with due…

4 Spots where your CRM Software might be Carrying Hidden Expenses

4 Spots where your CRM Software might be Carrying Hidden Expenses

Today’s software product economy isn’t very transparent. If you are expecting purely upfront prices, your purchase choices could be easily and seriously misleading. With a product shelf-space barely lasting six months, product developers should look at new ways of increasing their subscription number. When there isn’t enough time to develop product identity, taking convoluted ways to return product prices is a strategic path. With initial CRM adoption and establishment while including multiple departments, being a…

How to improve your Customer Service Index Score with CRM Software?

How to improve your Customer Service Index Score with CRM Software?

In the last couple of years, customer inquiries have evolved from being an operational hassle to an opportunity for businesses across the globe. If you once positively engage with a customer, it creates better chances for 2nd and 3rd interaction. This has put improving your customer service index score into the forefront of daily business operations. Today a customer demands oneself to be dealt with individuals rather than a faceless corporate. A customer service executive is expected…

How adapting CRM Software could turn into your Competitive Edge?

How adapting CRM Software could turn into your Competitive Edge?

When a new technology comes along, there are demonstrably three kinds of attitudes – there are early adopters, medium opportunists and the third variety of latent adopter. The ready adopter mostly consists of technology enthusiasts; the mid-scale carries smarter customers who go with winning technology, and the third section usually claims that they are satisfied with the current situation and refuses to adapt to the evolving business environment. The cloud-based CRM technology is currently going…

Optimizing your sales pipeline with CRM integration will bring in more customers

Optimizing your sales pipeline with CRM integration will bring in more customers

The purpose of this data visualization is to understand how efficient your sales and marketing teams are at recognizing potential customers and creating a mutually profitable relationship with them. Not only does it help in examining the current business conditions, but it is also useful for analyzing the market and accurately forecasting the revenue that can be gained in the future. However, you must realize that a sales pipeline is solely a research tool that…

How a CRM-Based Distribution Hierarchy Meets New Challenges of FMCG Industry?

How a CRM-Based Distribution Hierarchy Meets New Challenges of FMCG Industry?

An FMCG organization needs constant supply point of stocks to all points of retail. This means that your products need to be appeasing for both your customer eyes and taste buds. This means that you are trying to provide the most gastronomically appeasing product at the best price and latest manufacturing dates. All these are hard to achieve through a traditional process manufacturing supply. In-order to meet these challenges, you need to have a CRM-based…

How to avoid overcrowding of features in your CRM software?

How to avoid overcrowding of features in your CRM software?

Features are amazing. Features are important. However, features exist to solve problems and issues. If a CRM software feature cannot provide you with the value that you require, or delivers more features than you need, it can get either frustrating or overwhelming for your employees and personnel, who will eventually be working with and handling the CRM software. CRM software retailers are increasing in number by the day, and this has created a competitive environment…

Seven CRM-based email marketing strategies to improve response

Seven CRM-based email marketing strategies to improve response

The CRM software service plays a vital role in improving the company-customer relationship, which leads to more people clicking, reading, and engaging with your email messages and more often. Well-implemented CRM software allows you to manage data associated with the customers. It organizes customer information, accounts, leads, and sales opportunities on a single platform. A CRM platform also improves the email marketing ROI by helping the sales and marketing teams know what of the sales…

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