Top 5 service CRM tools for better management of customer database

Top 5 service CRM tools for better management of customer database

In his groundbreaking book ‘Tipping Point’, Malcom Gladwell describes tipping point as the point of turnaround, when everything achieved up-to that point cascades into a success. Usually, this success is greater than the sum of the combination of its ingredients. But before achieving the tipping point, you should be trying and influence different factors that could potentially contribute towards your final goal. You can apply the same principle towards building a satisfied customer base. For this, you need…

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