Customer Service: What Elements Matter the most to your Customers?

Customer Service: What Elements Matter the most to your Customers?

In the words of Jeff Bezos, “The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.” Though it is true that the best way to serve your customers is not to let them face any problems in the first place, but sometimes they might just look for someone to advice them, i.e. YOU! It is said that your business is less about what…

Customer service is not expensive. Losing customers is.

Customer service is not expensive. Losing customers is.

Some investments in life can prove to be a blessing. On the other hand, some crucial investments that you ignore or don’t value can be a disaster. That’s the case with customer service. You just can’t go wrong with this one if you are dreaming to go big! Let’s find out why: Acquiring customers is costlier than retaining them A lot of time and effort goes into convincing a new customer to buy your product…

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