Social CRM Frontier For Customer Service

Social CRM Frontier For Customer Service

For marketers all over the world, the customers’ social media activity has always been a source of intrigue, owing to the fact that until recently, it was not easily trackable or measurable. Fortunately, the social media tools and strategies available today have eliminated such problems and made it easier to plan and improve a firm’s social media campaigns for better customer service and engagement. Therefore, it would be interesting to get a brief overview of…

Sales Boosting Mantra for Startups: Integrate CRM with Social Media Platforms

Sales Boosting Mantra for Startups: Integrate CRM with Social Media Platforms

Social media is not just about hugely appreciated networks; it also boosts up brand engaging with direct and live communication with the customers. It’s about target audience interacting live with the companies, regarding the products, gaining and giving insights on a daily basis. When it comes to the startups, it’s become more momentous to create the brand awareness to increase sales. Do you know that 84% of B2B marketers utilize social media marketing in some…

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