Turn customer dilemma into delight with smart service center automation

Turn customer dilemma into delight with smart service center automation

‘The best brands don’t invest in building service centers. They invest in creating world-class customer experiences.’ Customers expectations from the service center have dramatically changed in the digital era. The present-day customer expects an easy access to the service help desk, instant responses to their queries and even a same-day home repair for their equipment. With growing competition, a great service center experience can easily differentiate between a product that gets repeatedly bought and the…

Why Kapture’s Real Time is your White Knight?

Why Kapture’s Real Time is your White Knight?

Sales reps can easily be touted as your businesses’ superheroes as only they can keep any Pandora’sbox from showing itself. But, there’s only so much they can do. They are humans after all, aren’t they? Thus, the key here is to keep things interesting, to turn a potential prospect into a loyal customer.Comfort and customers go hand in hand. Treat your customers, right; and they will see you till the end. Just like the first…

How to ensure positive business reviews with CRM

As the influence of digital media percolates into every industry, online business reviews are one of the key ways of evaluating business success. Group buying habits or personal recommendation has begun taking the backseat to personalized buying practices, where everyone trying products bought by like minded people. It means that online reviews are being sought-out before every purchase. Even as doubts about legitimacy remains at-large, online reviews get trusted on its face value. This has…

Feel free to ask
We don'tchildren() bite
Latest news About CRM

LET'S HAVE A CONVERSATION

  • Run your business from the palm of your hands
  • Have precise control over your sales activities
  • Provide continuous support after each product sale