4 steps to effective customer relationship management

4 steps to effective customer relationship management

In the modern age, where technology is improving exponentially and digital is the new norm for everything data-related, customers are able to browse through products that meet their requirements with relative ease. They can also connect with other customers who have purchased the product and figure out if the offering met their expectations, provided more than what was advertised, or fell short of its promises. This mode of inter-connectivity also allows the customers to compare…

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