Better customer service software for easy contact management

Better customer service software for easy contact management

Anyone who runs a company has to manage a pile of contacts. These are not only the contacts of team members and business associates, but also the contacts of clients, vendors and sub-contractors. Among them the most difficult thing is to manage the customer contact details. Suppose you are a customer service executive. One day at office, a client calls and asks you to find out the status of his complaint. He gives you the…

How Kapture enables you to transform your contacts into customers

How Kapture enables you to transform your contacts into customers

All sales people carry the finger-twitch to always scroll and fidget on their smart phones, looking for any possibly overlooked customer contacts. Often, most of these contact lists have already been exhausted and doesn’t provide any future prospects. Moreover, this doesn’t cut as a definite strategy for converting idle prospects into customers. For this, you need a more conclusive and productive procedure that helps you to zero-in and raise interest among right kind of prospects….

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