How to recognize prospects with CRM for customer management

Recently, Digital India was taken aback by the litigation where Uber accused Ola of clogging up its services through false bookings initiated by their employees and internet bots. We are not yet sure what’s fabricated and who is the victim. But self-assuredly, we will not be completely surprised if the judgment comes out either way –taking legal risks to gain competitive upper hand or making false accusation towards competitors is common-enough in the modern business…