Customer Service Automation: Simplified and Explained

Customer Service Automation: Simplified and Explained

Customer Service automation is commonly associated with an ultra-sophisticated Corporate, looking at another buzzword to attract customers. But the truth can’t be more different; small and large businesses across globe are adapting service automation software into their daily activities. For every call dropped or unresolved, there is a definite price to be paid by your business. With increasing focus on customer service, businesses globally are approaching with same seriousness as a bug in their product…

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