Recent Posts

Pharmaceutical Business with Kapture CRM

Scale your pharmaceutical business with Kapture CRM

Businesses in pharma industries largely have multiple clientele to serve. This include both sales and customer support operations. A customer relationship management (CRM) platform helps these pharma companies by streamlining ...
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Customer Support Operations

Manage your customer support operations effectively once the lockdown is lifted

The outbreak of coronavirus has changed the dynamics of business operations across the globe. Amid the lockdown, business organizations are facing a rise in ticket spikes, mass cancellations and market ...
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connect better with your customers through Kapture-WhatsApp integration

Connect better with your Customers through Kapture-WhatsApp integration

With over 1.3 billion active users, WhatsApp has transformed global communication over the past few years. In addition to interacting with friends and family, users are also increasingly choosing WhatsApp ...
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Customer Support Operations Move to Work From Home Setup

Efficiently move your Customer Support Operations to a Work from Home Set up

In the light of global outbreak of Coronavirus, many businesses across the world are choosing to manage their operations remotely. Hundreds of organizations based in China, Korea, the Unites States ...
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Omni Channel Customer Support

Why Omni-channel Support Is Key to Delivering the Best Customer Service

As consumers, we have access to multiple channels and platforms that help us connect with the world without any hassle, in a matter of seconds. Businesses, on the other hand, ...
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