In this era of Self-Service, how can Helpdesks provide flawless customer support during high ticket volumes. Kapture’s Omnichannel Ticketing Dashboard sources query from Social Media, E-mail, and other channels to help agents prioritize critical tasks. This Infographic lets you in on all the advanced features available on Kapture.

Kapture CRM's Omnichannel Ticketing Dashboard guarantees a forever-clean inbox. Enterprise Helpdesks will be able to resolve call, e-mail, and chat tickets faster with features like Ticket Labelling and Smart Filters.
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