Psychology of closing more deals at your desk

Psychology of closing more deals at your desk

Inside sales is the art of closing deals at your desk. With the evolving technology and features, that offer most efficient protocols for inside sales, one thing that still stays basic to any kind of sales is convincing the customer. Understand that every buyer that you convince has a thought process and the key to hack that is, understanding the psychology behind it. So, science helps you close more deals and faster by understanding how…

Field Sales: Are you on the right track?

Field Sales: Are you on the right track?

If you have a business in hand, you’ve probably got a hundred things on mind. Well, we could help you with ninety of those problems with just one platform. When it comes to work that requires on-field transactions and interactions with customers, it is a nearly herculean task to manage everything all at once. Even for managers, managing their field sales reps can be very daunting. Kapture’s GPS integrated CRM makes field sales an organized…

CRM and Customer Experience: Improving Customer Relationships with a CRM Software

CRM and Customer Experience: Improving Customer Relationships with a CRM Software

Gone is the time when customer support was merely about calls being answered or a query cleared. Today, customer experience is building a relationship with the client to grow their trust in your services and expand your business. If there’s a white knight to help an organization reach new levels of customer experience, it is a CRM (Customer Relationship Management) tool. With a CRM software, interactions between the businesses and clients go beyond the “waiting”…

5 CRM Strategies to Help Your Business become a Content Marketing Leader

5 CRM Strategies to Help Your Business become a Content Marketing Leader

“Beyonce wasn’t made in a day” When it comes to marketing, we can learn a lot from Beyonce. This pop culture diva is an excellant example of how a superior product when supported by the right marketing strategy can promote the brand name to unparalleled dimensions and create an industry leader. Along with her global human appeal, her brand has grown majorly through carefully devised marketing strategies through her music, her public appearances, her interviews,…

How can customer data cause a pain in your business’s neck? And how can we help you relieve it?

How can customer data cause a pain in your business’s neck? And how can we help you relieve it?

Let’s start with the basics of customer data. What exactly is customer data? It is the information of the people who interact or want get involved in your business. And it is really important to have their information with you at all times? Yes, it is. This information is what will help you capture leads, form your database and build a relationship with them. They will purchase your services from you and.. well, make you…

What’s really customer problem solving approach based sales and why you absolutely need it?

What’s really customer problem solving approach based sales and why you absolutely need it?

The ‘customer problem solving’ approach is the latest addition to the group of impromptu buzzwords that gets thrown around in the sales and business settings. As a buzzword, it could get coupled with the other sales approaches turned into totally meaningless jargons such as Boil the ocean, Buy-ins etc. All the great concepts denoted by these buzzwords have been turned sour through being used as fillers in vacant conversations. The customer problem solving approach is…

Five Negotiation tactics to move the prospect from convinced to closed

Five Negotiation tactics to move the prospect from convinced to closed

You might be well aware that latter stages of sales funnels are most susceptible to sudden drop-offs in prospect numbers. Businesses report incremental drop-offs during the latter stages of sales process. Considering that your prospect had already taken an active interest and set apart large time blocks to process the information, you should consider the various options to bring down these times. There are two options to increase the number of closures. The first option…

Sales pipeline optimization: Eliminating Friction from your sales pipeline and beyond…

Sales pipeline optimization: Eliminating Friction from your sales pipeline and beyond…

Getting up your sales numbers can sometimes feel like cranking on rusted wheels. You could indeed try to pedal hard and fast. But unless you fix the wheels, it’s unlikely that you are going to get anywhere… For this problem, the logical solution would be to first zero-in on the spots that slow down your progress. Then you can grease these spots to make way for smoother motion. Or else you can power your way…

Five Critical Ingredients that makes a great Customer service Employee

Five Critical Ingredients that makes a great Customer service Employee

There is a popular theory that each individual is born with a definite set of attributes that would make him or her successful in a particular career. In most careers, these attributes are really obvious. For being a designer, you should have high visual intelligence. If you are a programmer, you should have high-level dexterity in that particular programming language. An archaeologist should carry a great love for ancient history, while the race car driver…

Get better at lead tracking to be better at closing deals:Improve closures and prioritize opportunities

Get better at lead tracking to be better at closing deals:Improve closures and prioritize opportunities

How would you rate your chances at finding and convincing a passerby on busy bazaar to immediately purchase your product? Not really high, I guess…. Unfortunately, many businesses take a similar approach at managing their leads. They repeatedly try to discover, convince and fix purchases with brand new prospects in a single go…Unfortunately, most of these approaches fail most of the times. The lead tracking process involves recognizing, engaging and converting the incoming lead opportunities…

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