How Positive Customer Experience starts with a Motivated Sales Team?

How Positive Customer Experience starts with a Motivated Sales Team?

In a traditional business setting, customer experience and sales team are disconnected terms. One point towards the absence of the other and vice versa.  As sales professionals have always been blamed for using their verbal dexterity to pull-in uninterested customers. This ultimately turns into a group of discontent customers, who then leave scrounging reviews about their experience. This creates a cycle of negativity, which has been then attributed to over-motivated customers. While simultaneously, as sales…

CRM Tips: Six Hurdles SMBs face in achieving better sales output?

CRM Tips: Six Hurdles SMBs face in achieving better sales output?

Today most SMBs are facing a situation of sales saturation; In this situation, one hits a wall in sales output, failing to achieve the periodic performance increments. Here, even when you achieve sales improvement, you face set-backs on some other front, canceling the original improvement. In these situations, sales tend reach a state of stagnation, demoralizing teams and derail sales strategies. In-order to overcome the stagnation stage, small businesses should focus on overcoming the following…

How CRM Gamification Model directly improves your sales Process?

How CRM Gamification Model directly improves your sales Process?

Sales could be argued to be the most significant part of an organization. Comparatively, it could have the function of the heart in a human body, pumping the significant nourishment to all body parts. In sales, rather than food and oxygen, you are practically creating and circumventing money through your organization. When the stakes are so high, it’s absolutely natural that tempers may flay. Decisions could be hastily taken, facts may go unchecked and messages…

Optimizing your sales pipeline with CRM integration will bring in more customers

Optimizing your sales pipeline with CRM integration will bring in more customers

The purpose of this data visualization is to understand how efficient your sales and marketing teams are at recognizing potential customers and creating a mutually profitable relationship with them. Not only does it help in examining the current business conditions, but it is also useful for analyzing the market and accurately forecasting the revenue that can be gained in the future. However, you must realize that a sales pipeline is solely a research tool that…

Five Lead Automation Features that takes you close to Sales Automation?

Five Lead Automation Features that takes you close to Sales Automation?

Every organization carries a dream of not-worrying about meeting target-sales numbers without last minute scrambles. The concept of sales automation ingrains this dream. Although an impractical concept, CRM lead automation present features that takes you closer to automating your sales than ever before… Here are five features that could take you closer to concept of sales automation. Lead Dashboard Intimation When the speed of response could decide your prospect interest, CRM integration lets you engage…

How is sales force automation improving your team’s capabilities?

How is sales force automation improving your team’s capabilities?

In the digital age, companies and businesses can no longer afford to rely on the conventional management methods for their sales executives and managers. Legacy functions and software are becoming increasingly insufficient for handling sales processes like lead management, inter-connectivity within the sales force, accessing the product catalogue and current promotions and offers, sales performance monitoring, etc. Sales force automation (SFA) is the new frontier for effective sales force management. As the name suggests, sales…

How can a CRM be customized to suit your sales team’s needs?

How can a CRM be customized to suit your sales team’s needs?

When you are out choosing a CRM tool for your business, there is one thing that you don’t have to ever worry about and that’s options. There is no shortage, whatsoever, of options from which to pick and choose whatever best suits your needs. Even with so many options flooding the market, however, it is still a difficult decision when it comes to choosing the right one. Most modern CRM solutions are capable of being customized…

How to zero-in on the right number of follow-ups for the best conversions?

How to zero-in on the right number of follow-ups for the best conversions?

For almost every business, each lead that is sourced by the marketing team has the chance to convert into a customer. Keeping that customer loyal not only boosts customer satisfaction, but also provides a constant source of revenue and boosts the chances of obtaining more leads, and the cycle continues. The reason why this conversion rate is not placed at 100% is that, like almost all business processes, it is plagued by a number of obstacles….

How can you boost your sales team’s productivity with CRM analytic tools?

How can you boost your sales team’s productivity with CRM analytic tools?

A sales team is responsible for identifying prospective customers and securing a relationship with them. With that in mind, and when applied in the modern context of extreme competitive conditions, this usually means that they need to obtain a full view of the customer – right from who they are, what their surroundings comprise, and how they interact with it. The reason for this radical shift from the more traditional methods of sales is due…

Important Features of a Lead Management Software

Important Features of a Lead Management Software

Running an efficient business in today’s extremely competitive market can be a challenging task. Whether it is a small business or a large organization, handling every aspect of your business effortlessly is only possible if you are well-equipped. Lead management software is one solution that many successful organizations have been using on a large scale to enhance the handling and marketing of their business. If you haven’t backed your business by the power of a…

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