How to Pick an Enterprise CRM based on your requirements?

How to Pick an Enterprise CRM based on your requirements?

With the modern innovations in technology, customer relationship management is not just limited to maintaining good relationships with your customers; it has much more to it. Many exciting features of CRM helps you strategize, analyze, manage, track and improve your business. CRM software allows you to accumulate customer information that comes in from different channels or points of contact, which can be email marketing, chats, company website, third-party portals and much more. If you too are willing…

Completing Customer Feedback Loop: How CRM reports accelerate business progress?

Completing Customer Feedback Loop: How CRM reports accelerate business progress?

  Customer feedback is the process of gaining actionable insight from a purchasing customer, about a product, service or the general experience when dealing with a company. It allows the business managers to study their offerings and find elements that can be tweaked or improved to better fit the customers’ needs. Whether you’re soliciting feedback from your customers through surveys, feedback forms, live chats, or social media sites, it is important to centralize all that…

CRM Predictions for 2016: How will automation be a pillar-stone for modern projects?

A good marketing automation platform enables you to streamline your marketing processes and centralize all the data obtained from sources like emails, landing pages and hosted content. However, if you want to take your marketing automation experience to an entirely new level, you will have to integrate your marketing platform with your Customer Relationship Management (CRM) system. An integrated CRM system will result in seamless transfer of information between the sales and marketing teams, thereby…

Collaborative Ticket Management: Why a productive work environment needs Clear Flags?

Collaborative Ticket Management: Why a productive work environment needs Clear Flags?

Collaborative CRM Ticket Management Software is an essential aspect of a productive work environment that helps in establishing better communication with the customer. It is a vital ingredient of help desk management. It also helps in streamlining internal communications,such as addressing queries, and provides an innovative way of managing diverse customer issues. It holds crucial information about the customers who play a key role in finding solutions to their problems. Helps you to centralize information…

How CRM gamification is key to Proficient Lead management?

How CRM gamification is key to Proficient Lead management?

 In the field of business, everything seems to be going on a plane road very silently and gently. Employees work day and night, sometimes get tensed, stressed and find work difficult. This may lead to decrease in business efficiency. So, to avoid this kind of problems, certain games can be be played. These games should not bring any sort of problems for business in future days. We need a tool to make this game more…

Adequate or customized: benefits of customization that will uplift your business?

Adequate or customized: benefits of customization that will uplift your business?

While running a business, we come across different scenarios where the processes have to be customized to move further on. How and why business should be customized ? This is the only question that strikes every entrepreneur. Customization is to make necessary changes that garners desired results. We do lots of customization in daily life, right from food diet to using smart phones/pcs, cycle to car customization takes place to meet high standards of life….

How E-commerce Portals needs an Integrated Business Approach?

How E-commerce Portals needs an Integrated Business Approach?

E-commerce is one of the biggest business platforms that have grown on such a large scale. There are so many e-commerce portals in the market that competition in the vertical has become cut throat. Every major business faces problems with big decisions about expanding its operations. So proper planning of business is necessary for executing the expansion process. So as to combat these problems, many companies deploy individual software for every department. This is one…

How connecting process can build a greater CRM Value Chain?

How connecting process can build a greater CRM Value Chain?

When you are working in a big organisation, one of the biggest tasks you face is to keep all the departments in sync with each other. Your business faces big problems due to communication lapse between all your departments. These problems then affect your business process and functioning as a company which causes many internal disputes and have a big chance to reflect on your product or your service. It might be very difficult to…

Attendance or Productivity: How process automation helps you get best of Employees?

Attendance or Productivity: How process automation helps you get best of Employees?

Business today, is not like how it used to be. Earlier, only aspect that used to matter in business was the revenue. Other aspects did not matter much if the person is getting business. Now, the situation has changed, in the corporate world. Productivity is a very key aspect for employee evaluation. It is necessary for the employer to understand how productive you are for the company. In fact productivity is one of the major…

How Distribution automation will play a significant role in 2016?

How Distribution automation will play a significant role in 2016?

With modern technology shaping the future of businesses, CRM systems have become a common practice for every business and industry. Distribution companies aren’t an exception anymore! With the help of CRM systems, the distribution channels are benefitting massively with the customer base, for example, that can convert in a cloud-based auto-updating database, overnight! With the help of the distribution automation, companies can now distribute their goods/products to various dealers, retailers, wholesalers and even to the…

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