The Internet of Things: How is IoT significant for CRM centric systems?

The Internet of Things: How is IoT significant for CRM centric systems?

The Internet of Things (IoT) is a colloquial term that refers to the increased inter-connectivity that is being incorporated in a wide range of physical objects, through embedded electronics – ranging from smartphones and automobiles to household products like toasters and water bottles, to wearable equipment such as fitness trackers and watches. Using IoT, ‘smart’ machines can easily interact with each other through the exchange of data, via an integrated network. From the perspective of…

4 Ways in which CRM is beneficial for the hospitality industry

4 Ways in which CRM is beneficial for the hospitality industry

Hospitality industry is all about providing feel good services to your customers and catering all their needs. The growth and downfall of a hotel is highly based on how their customers feel about their services. But how do you track whether you are meeting the needs and expectations of your customers? If you are still doing it the traditional way then believe us, you are getting nowhere. Its time you switch to Hotel CRM Software which helps…

When should a small business invest in a CRM software?

When should a small business invest in a CRM software?

Every established business was once a startup. Small businesses in their initial days have a lot to deal with and a long way to go. After a few years of hard work and determination, you finally reach a point when your business starts growing, but what next? With a growing business, responsibilities and challenges fall your way. With increasing customers, meeting their expectations and delivering the same quality services becomes hectic. A CRM software service is…

How flexible packages could be a central attraction for the hospitality industry?

How flexible packages could be a central attraction for the hospitality industry?

Every consumer at one point or the other would have wondered whether ‘it is worth it’. When booking a travel or hotel package, customers go through the evaluation of expenditure and make a judgment as to whether the services being received are worth the money being spent. Most of the customers in the hospitality market are concerned and sensitive about the price that they are charged. Prices are the most flexible part of the presentation…

How to increase Booking Services through CRM software?

How to increase Booking Services through CRM software?

Wondering if your booking services would benefit from CRM software? Here is how it works! A cloud-based CRM booking platform integrates everything from capturing leads to client communications and final booking transactions. The CRM platform takes you closer to your potential customers so much so that with every booking, you make a customer and not a sale! How CRM creates a win-win situation CRM software automates the creation of custom packages for the hospitality sector….

How to Pick an Enterprise CRM based on your requirements?

How to Pick an Enterprise CRM based on your requirements?

With the modern innovations in technology, customer relationship management is not just limited to maintaining good relationships with your customers; it has much more to it. Many exciting features of CRM helps you strategize, analyze, manage, track and improve your business. CRM software allows you to accumulate customer information that comes in from different channels or points of contact, which can be email marketing, chats, company website, third-party portals and much more. If you too are willing…

Completing Customer Feedback Loop: How CRM reports accelerate business progress?

Completing Customer Feedback Loop: How CRM reports accelerate business progress?

  Customer feedback is the process of gaining actionable insight from a purchasing customer, about a product, service or the general experience when dealing with a company. It allows the business managers to study their offerings and find elements that can be tweaked or improved to better fit the customers’ needs. Whether you’re soliciting feedback from your customers through surveys, feedback forms, live chats, or social media sites, it is important to centralize all that…

CRM Predictions for 2016: How will automation be a pillar-stone for modern projects?

A good marketing automation platform enables you to streamline your marketing processes and centralize all the data obtained from sources like emails, landing pages and hosted content. However, if you want to take your marketing automation experience to an entirely new level, you will have to integrate your marketing platform with your Customer Relationship Management (CRM) system. An integrated CRM system will result in seamless transfer of information between the sales and marketing teams, thereby…

Collaborative Ticket Management: Why a productive work environment needs Clear Flags?

Collaborative Ticket Management: Why a productive work environment needs Clear Flags?

Collaborative CRM Ticket Management Software is an essential aspect of a productive work environment that helps in establishing better communication with the customer. It is a vital ingredient of help desk management. It also helps in streamlining internal communications,such as addressing queries, and provides an innovative way of managing diverse customer issues. It holds crucial information about the customers who play a key role in finding solutions to their problems. Helps you to centralize information…

How CRM gamification is key to Proficient Lead management?

How CRM gamification is key to Proficient Lead management?

 In the field of business, everything seems to be going on a plane road very silently and gently. Employees work day and night, sometimes get tensed, stressed and find work difficult. This may lead to decrease in business efficiency. So, to avoid this kind of problems, certain games can be be played. These games should not bring any sort of problems for business in future days. We need a tool to make this game more…

Feel free to ask
We don't bite

LET'S HAVE A CONVERSATION

  • Run your business from the palm of your hands
  • Have precise control over your sales activities
  • Provide continuous support after each product sale
Kapture CRM software is a user-friendly Customer Relationship Management software customizable for diverse needs of Real Estate, Banks, Hotels and FMCG industries. As integrated CRM Solutions it's also optimally suited as best CRM for small business. Get your first-choice CRM Software now !
Adjetter Media Network Pvt. Ltd ,#25, Vruddhi Complex,Leela Palace Road,Next To Sri Ayyappa Temple,
P.O. Box: 560008
Bangalore
Karnataka > Bangalore