An Issue Tracking System will impact and improve your business. Here’s how?

An Issue Tracking System will impact and improve your business. Here’s how?

In the present-day service economy, the customer opinions and online reviews dictate your business success. It can mould or obliterate your prospects ‘first-impression-of-your-business.’ Now consider this. Before a purchase, your customers are likely to do a Google search in your business name or research on an online industry review aggregator platform. Having to deliver a positive impression at this stage could be the single-most important part of your conversion funnel. This can only mean one…

How to increase your Team productivity with CRM software?

How to increase your Team productivity with CRM software?

Often, any effort to increase the team productivity is met with dubious consent. Having to monitor and increase productivity is much-dreaded activity on both sides of the table. Both the employees and management have grown to think that it may undermine their working relationship. The management’s take is that a stringent monitoring process could cause a potential leak of employee trust. From the employee perspective, it’s trying to force ‘management policing’ into their daily life….

Five Critical Reasons To Choose A Healthcare CRM Solution

Five Critical Reasons To Choose A Healthcare CRM Solution

Let’s first face the fact! Being a patient is always a painful experience. Afterwards, one shouldn’t have to go through the different service pain points before receiving adequate medical attention. But as it is,the healthcare industry is notorious for its long patient wait time, inefficient information management and frequent mis communications. In a time sensitive process such as medical treatment, these lapses could potentially turn fatal. The healthcare crm software is an assured way to improve…

Why your Business really needs an issue tracking system?

Why your Business really needs an issue tracking system?

If you are tracking your customer issues, you can see that it’s rarely a one-time transaction of information or service. When you answer one particular query, it usually attracts a series of follow-up questions. This requires constant figuring-out, understanding and resolution of your customer issues. A normal organization would be constantly viewing an influx of issues through varying degrees of complexity and difficulty. It’s impractical to expect a single individual to resolve all these queries…

How operational CRM guarantees higher efficiency and better Performance

How operational CRM guarantees higher efficiency and better Performance

Can you handle your business operations with the smoothness and efficiency of a baton handover in an Olympics relay? If you are among the majority of businesses, the answer is that ‘you can’t’. In a normal working day, even a well-balanced business can’t afford to be nuanced about handling their daily responsibilities. Most employees need to constantly multitask and switch modes between different responsibilities. In short, it’s hard to manage your daily responsibilities-collaborations with better…

Top 7 Golden Rules Of CRM Implementation [Infographic]

Top 7 Golden Rules Of CRM Implementation [Infographic]

As you may be aware, CRM and its integrated automation features stand at the cutting-edge of modern business ecosystem. But simultaneously, you need to be aware that a brand-new CRM implementation may require you to change your existing business process or expend a significant part of your business profits. As a successful manager or businessman, you should not leave such an important decision to chance. In this Infographic blog, we will discuss about the seven…

How a customer segmentation software helps you grow your business

How a customer segmentation software helps you grow your business

It’s a basic principle of any business that something made for everyone will inevitably fail at completely fulfilling anyone’s need. The presently congested industry forms a perfect proof for this hypothesis. In the marketplace, there are fewer and fewer products which universally cater to every taste – like I-phone or Big Mac. You can’t imagine fewer products or packages that could be termed as universal darlings. If you are not incisive and targeted, it’s hard…

5 Ways to incrementally improve your Customer Engagement

5 Ways to incrementally improve your Customer Engagement

Most of the businesses talk about customer engagement like the golden chalice that got lost and sunk in the ocean of obscurity. But it just isn’t true. Enterprises do engage with their prospects with some degree of intent. But it’s rare that one is able to grow a committed user-base. Further, you need to improve your customer engagement by understanding and amplifying the multiple underlying factors. But customer engagement isn’t simply a single step decision…

Real Estate CRM – Effective in eliminating realty space challenges

Real Estate CRM – Effective in eliminating realty space challenges

Whether you like it or not, all traditional industries are undergoing a major upheaval. The openness and utility of Internet and digital media have been revolutionary in the recent years. In comparison, real estate industry is still largely undergoing the transformation that the other industries have already passed through.(Such as travel and retailing). In this scenario, a CRM software custom made for Realtor Industry could potentially make a big difference. Real Estate CRM enables adaption…

Five Sharp Customer Service Metrics that you can access with a CRM software

Five Sharp Customer Service Metrics that you can access with a CRM software

Having to allocate time and engage with your customers can easily turn into an overwhelming practice. Moreover, it could lead to conspicuously fragile situations that could damage your business. This means that you can’t afford any degree of slack in your customer service performance or coordination. CRM-based customer service metrics lets you readily measure and follow your actual service performance. As these are derived based on solid-integration into ongoing activities, it is also a true…

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