CRM reporting and analytics: How Defining Problems takes you closer to Solutions?

CRM reporting and analytics: How Defining Problems takes you closer to Solutions?

Be it small or large, running hardware-oriented products or online services, taking daily important decisions are a part of CRM’s daily deal. When it involves multiple decisions capable of shifting your business application, each factor could see you gain or lose advantage to competition. It puts enormous stress on business makers with respect to their decision making. In an unforgiving market place, businesses cannot take their decisions based on blind faith and previous experiences alone….

The Cheap, Good and Affordable – CRM Costing Explained and Simplified

The Cheap, Good and Affordable – CRM Costing Explained and Simplified

Today customers form a central part of any business strategy. This means that customers are constantly changing hands, forming bonds and finding new products and services. All new businesses are constantly striving to form new relationships and manage bonding; with every new client relationship, maintaining that very bonding is a seemingly steep challenge. CRM as an Indispensible Modern business Tool Have you ever wondered about new inventive ways of improving your business? Are you trying…

End-to-End Work Cycles: Benefits of CRM Implied Work Flexibility in modern Work-Space?

End-to-End Work Cycles: Benefits of CRM Implied Work Flexibility in modern Work-Space?

In researches world-wide, work flexibility has repeatedly ranked as a much desired employment factor. Today we live in a competitive market place, where talented workforce is sought-after and pursued as much as customers. In a talent-crunch era, employee dissatisfaction could instantly put you on back-foot. This holds true for every profile, including executive to Simple Data entry operations. It could even be said that work flexibility is one of most enticing forms of perks and…

Utility Challenge:  11 Key Customer Service Automation Questions for small Businesses?

Utility Challenge: 11 Key Customer Service Automation Questions for small Businesses?

  Making a choice is easy; making the right one is tricky. If it was about choosing an item from a menu at a new restaurant, you could take your own time, afford to try something new and hope that it’s as per your liking. But with major decisions pertaining to your business, you don’t really have that leverage to make assumptions. Unlike food which can be flushed out early morning, you have to live…

Smart Ticket Management: How to avoid Illogical tickets and actually get your work done?

Smart Ticket Management: How to avoid Illogical tickets and actually get your work done?

All successful managers know the secret of getting work done; it’s allocating task to best possible individual. While one may be used allocate tasks by calling names, with increasing complexity and sophistication it has become increasingly difficult. Why you need a Ticket Management System? A long and winding task allotment process progressively breaks down any concerning parties. Do you need to strain your brain for every new task? Do you know about best idea person…

Forget Daily Reports Clutter: Get Live Work Updates and Share every Working Moment

Forget Daily Reports Clutter: Get Live Work Updates and Share every Working Moment

How Kapture CRM Live Work updates keeps you close to every working moment? Have you noticed, how strangely the words ‘managers & migraines’ rhymes together? It sounds like one invented the other. Doesn’t it? Kapture Team has conclusively proved that a daily accumulation of cluttered reports at one’s inbox could be directly related to these severe headaches. Both recurring and periodic headaches are directly related to volume of these perfectly un-structured and clueless reports. According…

5 CRM Field Management Tricks Instilling Intelligent Team Operations?

5 CRM Field Management Tricks Instilling Intelligent Team Operations?

Most employers’ finds it hard to keep employees’ productive right under their finger point, managing outside activity much more hard. Here CRM Field Management transforms into a much conflicting challenge. Taking field employee input as only source of information could instantly put your business under stress and threat of under performance. Henceforth, managing field teams becomes a hard challenge. Still, Field Teams are Quintessential. But Why? Most IT and software vendors still depend on direct…

How affordable CRM Software saves money directly and indirectly?

How affordable CRM Software saves money directly and indirectly?

For an individual buyer, deciding on affordability of software is easy. He takes the decision based on utility, price and features of available free version. When it comes to a CRM, deciding on its software affordability becomes much more intricate and complex. How to understand CRM pricing? CRM is usually adapted on an organizational or team scale. The decision usually involves buying more than three CRM licenses. When you’re investing on several licenses, the resultant…

Three SMB CRM Benefits that you could Turn your Business on its Head?

Three SMB CRM Benefits that you could Turn your Business on its Head?

With a new dawn of e-commerce, CRM for small businesses have become an indispensable tool for modern businesses. Why CRM is an important part of Small Businesses? Today SMB industry is at middle of an irretrievable change; even a few years ago, all small and medium businesses were focused locally. As customers purchased locally, they were assured of a regular source of income. At an online E-commerce Era, every business needs to be simultaneously geared…

Smart Guide to Increased Employee Engagement through Workload Allocation

Smart Guide to Increased Employee Engagement through Workload Allocation

Smart and Effective employee engagement is one of key employer skill for 21st century. On the long-term its best achieved through effective workload allocation. Rather than taking last-minute effort for allocating work to someone, every organization needs to take active steps at scheduling its workload to different workforces. Why Workload Allocation is critical for engagement? At a global work environment, an employee needs to achieve a total skill set. A programmer needs to obtain management…

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