Four Convenient Ways CRM Can Get You Repeat Customers

Four Convenient Ways CRM Can Get You Repeat Customers

While travelling to a new destination, visitors always have a range of accommodation and leisure options. If you are in hospitality industry, you are probably facing two major challenges – The primary concern is to differentiate the quality of service from the competitors. Suppose you have a resort near Gokarna beach, however, there are other hotels as well, in the same location. How do you sustain in the competition and offer superior service to the…

Quick Response to Live Feedback: Ensure Customer Satisfaction and Engagement through Social Channels

Quick Response to Live Feedback: Ensure Customer Satisfaction and Engagement through Social Channels

We all like our issues to be resolved, while complaining to a company’s customer service agent. But, what makes us buy their products again and again? Or what makes us recommend them to our friends? We know that the quality of the product means a lot to us, but there are some additional factors always running in our head, while recommending a brand. 70% of buying experience depends on how the consumers feel they are…

Stay Ahead of Competitors: CRM Solutions for Real Estate Professionals

Stay Ahead of Competitors: CRM Solutions for Real Estate Professionals

With the rising competition in real estate business, agents and other professionals find it increasingly difficult to attract new clients. Today the buyers have an array of choices before them, while making their investment decisions. But for the real estate professionals, there are plenty of challenges. The main challenge lies in intensive targeting through campaigns. Then they have to execute sustainable follow-ups to create a strong network of prospects and transform this pool into loyal customers. …

Automate Prospective Student Engagement: Advantages of a Mobile CRM Software

Automate Prospective Student Engagement: Advantages of a Mobile CRM Software

Fostering student achievement in higher education and post-graduation has never been more crucial than in today’s academic climate. The prospective student base is much extensive and more diverse than ever before. As an obvious upshot, many colleges and universities are reconsidering their entire curriculum to meet a variety of student requirements. It’s not so difficult to identify the student’s pulse. Now we are living in a world of apps. People, especially the young generation, keep…

6 New Year business Resolutions that will help you dominate 2017

6 New Year business Resolutions that will help you dominate 2017

Yes, finally it’s happening! Welcome 2017! The year 2016 has finally come to an end. Globally, this year had a mostly sour relationship with its occupants. You could go on and on – Brexit, US Elections, toughening market competition, growth rate slow-down etc. You could even almost experience the sourness leaving your mouth right now. Most of these things lie beyond our control. And to tell you the truth, most of us aren’t facing any…

An Issue Tracking System will impact and improve your business. Here’s how?

An Issue Tracking System will impact and improve your business. Here’s how?

In the present-day service economy, the customer opinions and online reviews dictate your business success. It can mould or obliterate your prospects ‘first-impression-of-your-business.’ Now consider this. Before a purchase, your customers are likely to do a Google search in your business name or research on an online industry review aggregator platform. Having to deliver a positive impression at this stage could be the single-most important part of your conversion funnel. This can only mean one…

Don’t stop with Big Data; what about big Insights?

Don’t stop with Big Data; what about big Insights?

  Big data is the present-day fever among business people and marketers. Big data is considered to be the spoke-and-wheel in the current business landscape. It’s widely held that collecting and leveraging big data will lead your business towards the true north. Among all the agog for big data, you could quite possibly end-up forgetting the due limitations of data. Even as the big data could fuel and give extra mileage to your business, having…

Hospitality CRM Solutions: How to get repeat visitors without Compromising on Profit Margins

Hospitality CRM Solutions: How to get repeat visitors without Compromising on Profit Margins

In the present hospitality industry, you can see an ongoing tug of war between the number of visitors and profit margin.If you are willing to shave off your profit margin, you can witness an immediate boost in your spot bookings and vice versa….. But only that regularly shaving off your profit margins can’t be a business strategy. The hospitality CRM solution enables you to be closer to your customers and have a steady stream of…

Google LaunchPad Accelerator programme Elevates Kapture CRM into the Start-up Community Spotlight

Google LaunchPad Accelerator programme Elevates Kapture CRM into the Start-up Community Spotlight

We all love pats and accolades. If the love comes from someone revered, the cloud nine instantly gets much higher and sweeter. When the new hit us that Kapture CRM has been selected to be part of the 3rd Google Launchpad accelerator programme, we were totally engulfed by this exact overwhelming sense. We felt like being swept from our feet, cradled for our achievements and then taken to the global startup spotlight. In case you…

Why are you stuck in a local Maxima in your Lead acquisition numbers and how to overcome it?

Why are you stuck in a local Maxima in your Lead acquisition numbers and how to overcome it?

If your business model revolves around acquiring and converting leads, then maximizing your lead generation would be easily the most important aspect of your business model. In order to maximize your lead number, you should oversee, understand and tackle all the underlying reason that could be limiting your ability to generate maximum number of leads. Sometimes, your lead acquisition numbers may hit a certain number and simply plateau there after… Afterwards even your aggravated efforts…

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