An Issue Tracking System will impact and improve your business. Here’s how?

An Issue Tracking System will impact and improve your business. Here’s how?

In the present-day service economy, the customer opinions and online reviews dictate your business success. It can mould or obliterate your prospects ‘first-impression-of-your-business.’ Now consider this. Before a purchase, your customers are likely to do a Google search in your business name or research on an online industry review aggregator platform. Having to deliver a positive impression at this stage could be the single-most important part of your conversion funnel. This can only mean one…

Don’t stop with Big Data; what about big Insights?

Don’t stop with Big Data; what about big Insights?

Big data is the present-day fever among business people and marketers. Big data is considered to be the spoke-and-wheel in the current business landscape. It’s widely held that collecting and leveraging big data will lead your business towards the true north. Among all the agog for big data, you could quite possibly end-up forgetting the due limitations of data. Even as the big data could fuel and give extra mileage to your business, having to…

Hospitality CRM Solutions: How to get repeat visitors without Compromising on Profit Margins

Hospitality CRM Solutions: How to get repeat visitors without Compromising on Profit Margins

In the present hospitality industry, you can see an ongoing tug of war between the number of visitors and profit margin.If you are willing to shave off your profit margin, you can witness an immediate boost in your spot bookings and vice versa….. But only that regularly shaving off your profit margins can’t be a business strategy. The hospitality CRM solution enables you to be closer to your customers and have a steady stream of…

Google LaunchPad Accelerator programme Elevates Kapture CRM into the Start-up Community Spotlight

Google LaunchPad Accelerator programme Elevates Kapture CRM into the Start-up Community Spotlight

We all love pats and accolades. If the love comes from someone revered, the cloud nine instantly gets much higher and sweeter. When the new hit us that Kapture CRM has been selected to be part of the 3rd Google Launchpad accelerator programme, we were totally engulfed by this exact overwhelming sense. We felt like being swept from our feet, cradled for our achievements and then taken to the global startup spotlight. In case you…

Overcome lead acquisition numbers by using lead management system

Overcome lead acquisition numbers by using lead management system

If your business model revolves around acquiring and converting leads, then maximizing your lead generation would be easily the most important aspect of your business model. In order to maximize your lead number, you should oversee, understand and tackle all the underlying reason that could be limiting your ability to generate maximum number of leads. Sometimes, your lead acquisition numbers may hit a certain number and simply plateau there after… Afterwards even your aggravated efforts…

Hotel Booking Software: Managing the Unaccommodating Challenges in Hospitality Industry

Hotel Booking Software: Managing the Unaccommodating Challenges in Hospitality Industry

In year 2016, hospitality industry is trying hard to find the convergence point between well-empowered consumers and an industry hampering slow-down. The very open nature of the hospitality industry also provides numerous options. The very open nature of Internet allows every consumer to hunt down the best possible package or deal. Simply put, the Hospitality industry should learn to provide the highest quality accommodation at the least possible rate. It will require aggressive cost cutting…

Smart Inventory Management System Lets You Stay On Top Of Your Business. Here’s How

Smart Inventory Management System Lets You Stay On Top Of Your Business. Here’s How

For your product to travel from manufacturing plant to the consumer-end, it needs to change hands multiple times. This may involve multiple suppliers, distributors, field sales personnel and retailers. If you combine all these diverse challenges, you can see that inventory distribution is an intricate challenge that comes with many incorporated difficulties. You need to navigate and manage this steep challenge to manage your distribution network. A smart inventory management system enables you to incorporate,…

BigBasket.com + Kapture CRM = Sheer Awesomeness!

BigBasket.com + Kapture CRM = Sheer Awesomeness!

There is a new love story brewing in town. India’s largest online grocery retailer, BigBasket has always been super obsessed with exemplary customer service. In spite of having a world class support team and an awesome delivery infrastructure, customer service continued to remain a challenge, thanks in part to their customers’ top grade expectations and that too, from the leader in the market! BigBasket’s customer service team relentlessly answers queries across email, phone, social media,…

Will Donald Trump Need a Customer service Suite after elections?

Will Donald Trump Need a Customer service Suite after elections?

We have to begin with an obligatory confession. We are a totally illegal alien, completely foreign to the US political scenario. Really, we have no business writing this article, but here we are because it’s fun to hold the opposite end of the stick. Yes, it is fun to poke at someone where we know they don’t have a comeback. So we dare. Let’s consider the most vociferous party in this entire melee – Donald…

7 Little-Known Secrets that cause 70% failure rate in CRM Implementation

7 Little-Known Secrets that cause 70% failure rate in CRM Implementation

To some degree, all new technologies and methodologies disrupt the current way of operations. As CRM integration requires adoption throughout the organization vertical, it also has a relatively higher degree of deviation when compared to other technologies. For the same reason, sometimes it’s also vulnerable to a high risk of failure. According to qualitative research, almost 70% of the CRM implementation fails without adding appreciable value to the organization. Without the right implementation strategy, the…

Feel free to ask
We don'tchildren() bite

LET'S HAVE A CONVERSATION

  • Run your business from the palm of your hands
  • Have precise control over your sales activities
  • Provide continuous support after each product sale