The Art of Sending Emails in Hotel Industry

The Art of Sending Emails in Hotel Industry

TRAVEL. This 6 letter word gives goosebumps to every wanderluster and travel enthusiast. Some travel to seek knowledge while some seek peace. No matter what motivates you to travel, hotels are an indispensable part of travel. This statistic echoes the global hotel industry retail value from 2010 – 2016 with forecasted figures for the year 2018. The retail value of the global hotel industry was 554.64 billion U.S. dollars in 2016. This throws light on…

CRM for Tours and Travels: Now optimize your package to deliver more with the same

CRM for Tours and Travels: Now optimize your package to deliver more with the same

Tourism is one of the fastest growing economic sectors in the world and India in particular, with our country registering a record number of international tourists in the previous year and contributing a significant share to our revenue. Travelers are more aware of their choices, are more price-sensitive and expect a more enhanced travel experience than before. The tour operators and travel agents are gearing up to meet this challenge and are involved in a…

WOW the Wanderlusters with CRM for Travel Industry

WOW the Wanderlusters with CRM for Travel Industry

Ever since the concept of holistic marketing came into existence, businesses across various industries have realized that achieving sales targets alone won’t be enough. Therefore, sustenance and stability of the business totally depend on the relationship maintained with customers. While the new consumers are important for the business’s growth, the loyal customers act as a backbone of your business. A recent study has shown that new consumers cost 6-7 times more than the existing ones….

Insight into the Logistics Industry: CRM software for Transporters

Insight into the Logistics Industry: CRM software for Transporters

Managing customer relationships is synonymous with running a successful business, and hence the increasing demand for IT management systems. Customer Relationship Management (CRM) is a software, which not only proves to be vital for functioning of the organization, but it helps in learning about the nature and behavior of the customers which is necessary in assisting or trading with customers. What is the significance of CRM? Expanding a business needs skills, relationships and knowledge. When…

Hotel Reservation Software: Start managing a longer and better booking pipeline

Hotel Reservation Software: Start managing a longer and better booking pipeline

Some 20 years ago, people came to know about different places only through travel magazines and journals. Certainly, there were limited sources of information. New bookings came through hotel reservation offices, travel agents or phone calls. These new bookings were then transferred to physical books, which were then fulfilled. Today, this old school approach doesn’t work. Even the bookings comes through offline channels, you need to follow it up through online channels. In this changing…

5 Impressive Benefits of having a Three Stage Sales Pipeline

5 Impressive Benefits of having a Three Stage Sales Pipeline

All organizations that successfully achieve a regular monthly and recurring revenue growth have established one significant thing. A healthy three stage sales pipeline. In-order to improve your sales outcome, you need to seriously consider improving the three important parts of your sales pipeline – pre sales process, sales activity and post-sales process. By maintaining a three step progress procedure, you can consistently guide and improve your sales outcome. Along with creating and retaining a customer…

Smart customer service automation created these brand positioning. You can do it too!

Smart customer service automation created these brand positioning. You can do it too!

In today’s business world, Customer Service automation is one of larger buzz word. Almost all businesses puts as much or more stress on customer experience as well as on advertising. As late great Steve Jobs puts it ‘brand value is sum total of your company’s client interaction and every interaction needs to add to that experience’. Irresistibly simple, your brand is sum total of your customer experience. Each of your great customer experience forms stories…

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