Social CRM Frontier For Customer Service

Social CRM Frontier For Customer Service

For marketers all over the world, the customers’ social media activity has always been a source of intrigue, owing to the fact that until recently, it was not easily trackable or measurable. Fortunately, the social media tools and strategies available today have eliminated such problems and made it easier to plan and improve a firm’s social media campaigns for better customer service and engagement. Therefore, it would be interesting to get a brief overview of…

How Social CRM can potentially realize Social Selling?

How Social CRM can potentially realize Social Selling?

Every business is consciously aware of the vast selling power of social media. But most businesses still fail to acquire customers through social media. A social CRM enables you to leverage the power of social media for selling your product or services. A socially integrated selling strategy combines and utilizes multiple aspects of social media platforms to reach and engage with your audience. Why Social Selling is an amicably great Idea With smart execution, social selling could…

CRM software for social platforms – Avoid noise and reach your customers

CRM software for social platforms – Avoid noise and reach your customers

Gone are those days when marketing strategies were just focused on offline mode and social media was just for socialising. Now a day the scenario has changed completely. Traditional forms of marketing are slowly transforming to more interactive and social approach. Almost all the corporate companies have their own social media handle through which they market their product or services or that mater. Social media plays a very important role for companies, because people interact…

How to generate customer interest with CRM software for social media

Today social media is a prime factor at determining success in any industry. A business with positive social media presence has better brand image and higher sales. On the contrary, a negligible social Media presence means lack of trust and dwindling sales. Why Gaining Social media Attention is substantial? For any business serious about its long-term perspective, customer satisfaction should the guiding light. A business with long-term audience satisfaction has better brand image and higher…

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