Impactful Sales Messaging with the Right Platform
Sales CRM plays a major role in your business and you need to realise that fast. Numbers suggest that only 41% of companies, without...
Smart Working Agents High Performing Helpdesk
Your helpdesk can be consistently high on performance when your support agents are working smart. With the right tools, you can encourage your agents...
The Role of CRM in an Omni-Channel Strategy
Omni-Channel strategy – It sounds like something straight out of a business textbook. But the concept behind it is pretty simple to understand and...
Connect your Business to your Favourite Apps
Your business is missing out on a great deal of outreach without app connectivity. Plug into social media and app integrations, manage multiple business...
Smart Training Tips for On-Boarding New Service Agents
If you are a service desk manager, you will know that onboarding new service agents to your helpdesk is a daunting task with a...
Counter CRM Challenges with a Custom Solution
Challenges with your CRM could come in the way of fulfilling your enterprise goals. Switching from a one-size-fits-all to a customized CRM solution will...
5 Effective Tools You Must Look For, in Your Sales Management CRM
Irrespective of the tools and software your business uses to streamline everyday sales, you must be aware of CRM-integrated solutions that are no doubt...
Customer Experience Hacks for Big Brands
Customer experience is now a brand USP amidst intense industry competition. Intelligent solutions allow brands to be perceived as highly reachable and empathetic by...
Sales Thrives on Collaboration
Good internal collaboration within a sales team gets the work done in half the time. Find out what are some sales collaboration features within...
Unite Your Service Center On One Platform
A service centre is a system combining support helpdesk, outsourced service centres, and on-field service engineers/technicians. Not to mention, the customer himself who expects...
Recent Comments