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Four aspects of Mobile CRM that will positively impact your Business Productivity

Four aspects of Mobile CRM that will positively impact your Business Productivity

If you are still in two minds about turning your business into mobile-centric model, let us present you the facts that will stare you right in the eyes. Approximately, 2.8 billion people reached out and connected through their mobile devices in the last year alone. With the expectation of incremental growth in near future, mobile customer relationships are going to take a more pivotal place for businesses. From the perspective of business, this dynamics could…

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Hospitality CRM Solutions: How to get repeat visitors without Compromising on Profit Margins

Hospitality CRM Solutions: How to get repeat visitors without Compromising on Profit Margins

In the present hospitality industry, you can see an ongoing tug of war between the number of visitors and profit margin.If you are willing to shave off your profit margin, you can witness an immediate boost in your spot bookings and vice versa….. But only that regularly shaving off your profit margins can’t be a business strategy. The hospitality CRM solution enables you to be closer to your customers and have a steady stream of…

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Five Crucial Lead Management Metrics To Improve Your Lead Acquisition

Five Crucial Lead Management Metrics To Improve Your Lead Acquisition

In most businesses, the marketing, lead processing and sales departments essentially work as separate teams in their own closed cocoons. The lack of communication means that the entire lead management process gets limited into incomplete metrics such as number of leads rather than quality of prospects or probability of conversions. But then, how can you evaluate your lead acquisition performance. In this situation, you actually need on-the-money lead management metrics that could draw an accurate…

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Google LaunchPad Accelerator programme Elevates Kapture CRM into the Start-up Community Spotlight

Google LaunchPad Accelerator programme Elevates Kapture CRM into the Start-up Community Spotlight

We all love pats and accolades. If the love comes from someone revered, the cloud nine instantly gets much higher and sweeter. When the new hit us that Kapture CRM has been selected to be part of the 3rd Google Launchpad accelerator programme, we were totally engulfed by this exact overwhelming sense. We felt like being swept from our feet, cradled for our achievements and then taken to the global startup spotlight. In case you…

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Why are you stuck in a local Maxima in your Lead acquisition numbers and how to overcome it?

Why are you stuck in a local Maxima in your Lead acquisition numbers and how to overcome it?

If your business model revolves around acquiring and converting leads, then maximizing your lead generation would be easily the most important aspect of your business model. In order to maximize your lead number, you should oversee, understand and tackle all the underlying reason that could be limiting your ability to generate maximum number of leads. Sometimes, your lead acquisition numbers may hit a certain number and simply plateau there after… Afterwards even your aggravated efforts…

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Hotel Booking Software: Managing the Unaccommodating Challenges in Hospitality Industry

Hotel Booking Software: Managing the Unaccommodating Challenges in Hospitality Industry

In year 2016, hospitality industry is trying hard to find the convergence point between well-empowered consumers and an industry hampering slow-down. The very open nature of the hospitality industry also provides numerous options. The very open nature of Internet allows every consumer to hunt down the best possible package or deal. Simply put, the Hospitality industry should learn to provide the highest quality accommodation at the least possible rate. It will require aggressive cost cutting…

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Five Critical Reasons To Choose A Healthcare CRM Solution

Five Critical Reasons To Choose A Healthcare CRM Solution

Let’s first face the fact! Being a patient is always a painful experience. Afterwards, one shouldn’t have to go through the different service pain points before receiving adequate medical attention. But as it is,the healthcare industry is notorious for its long patient wait time, inefficient information management and frequent mis communications. In a time sensitive process such as medical treatment, these lapses could potentially turn fatal. The healthcare crm software is an assured way to improve…

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Smart Inventory Management System Lets You Stay On Top Of Your Business. Here’s How?

Smart Inventory Management System Lets You Stay On Top Of Your Business. Here’s How?

  For your product to travel from manufacturing plant to the consumer-end, it needs to change hands multiple times. This may involve multiple suppliers, distributors, field sales personnel and retailers. If you combine all these diverse challenges, you can see that inventory distribution is an intricate challenge that comes with many incorporated difficulties. You need to navigate and manage this steep challenge to manage your distribution network. A smart inventory management system enables you to…

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BigBasket.com + Kapture CRM = Sheer Awesomeness!

BigBasket.com + Kapture CRM = Sheer Awesomeness!

There is a new love story brewing in town. India’s largest online grocery retailer, BigBasket has always been super obsessed with exemplary customer service. In spite of having a world class support team and an awesome delivery infrastructure, customer service continued to remain a challenge, thanks in part to their customers’ top grade expectations and that too, from the leader in the market! BigBasket’s customer service team relentlessly answers queries across email, phone, social media,…

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A definite questionnaire to determine the quality of your Prospecting Process

A definite questionnaire to determine the quality of your Prospecting Process

Almost all sales people hinge their hopes in converting the incoming leads into acquisitions. This strategy can work only if your product or service happens to be an indisputable market leader. In all the other scenarios, you need to have a high quality sales prospecting process to handle the overall lead volume. In this article, we will reveal a well-distilled prospecting questionnaire that helps you handle your core prospects. It will also help you acquire,…

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