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Get a reality check. Know your “contemporary” customers!

Get a reality check. Know your “contemporary” customers!

Considering the 360-degree paradigm shift of ways in which businesses function today, there is a need to relook closely at how customers behave in a competitive and technologically friendly market. Let’s find out what is it that improves customer-loyalty and helps you retain them for a long long time. Customers prefer companies who are approachable You could be involved in the biggest of goof-ups that has pissed your customer to no end, but you can…

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Forget Daily Reports Clutter: Get Live Work Updates and Share every Working Moment

Forget Daily Reports Clutter: Get Live Work Updates and Share every Working Moment

How Kapture CRM Live Work updates keeps you close to every working moment? Have you noticed, how strangely the words ‘managers & migraines’ rhymes together? It sounds like one invented the other. Doesn’t it? Kapture Team has conclusively proved that a daily accumulation of cluttered reports at one’s inbox could be directly related to these severe headaches. Both recurring and periodic headaches are directly related to volume of these perfectly un-structured and clueless reports. According…

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CRM Marketing Edge: How CRM Marketers came to rule the Digital World?

CRM Marketing Edge: How CRM Marketers came to rule the Digital World?

Present day marketing is about connecting and impressing audience for long-standing relationship. A digital CRM combines multiple essential tools for connecting with a modern audience. Why you need CRM Guidance? In a digital space, data and swiftness create most important part of your marketing equation. As users are constantly bombarded with marketing messages at every new page visit, having effective message at earliest is way to go forward…. Modern campaign involves integrating various skills and…

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Chat, email and phone: three ways your customers should be allowed to reach you

Chat, email and phone: three ways your customers should be allowed to reach you

Over the decades communication channels and mediums have seen a mighty transformation. From sending across your message via pigeons to saying “hello” to someone on the other side of the world via chats, technology has ruled the ways in which people stay connected. Similarly businesses today can’t just sit at the fence and function the way they used to, a few years back. They need to be more dynamic, here’s why: Need for Brands to…

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5 CRM Field Management Tricks Instilling Intelligent Team Operations?

5 CRM Field Management Tricks Instilling Intelligent Team Operations?

Most employers’ finds it hard to keep employees’ productive right under their finger point, managing outside activity much more hard. Here CRM Field Management transforms into a much conflicting challenge. Taking field employee input as only source of information could instantly put your business under stress and threat of under performance. Henceforth, managing field teams becomes a hard challenge. Still, Field Teams are Quintessential. But Why? Most IT and software vendors still depend on direct…

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How affordable CRM Software saves money directly and indirectly?

How affordable CRM Software saves money directly and indirectly?

For an individual buyer, deciding on affordability of software is easy. He takes the decision based on utility, price and features of available free version. When it comes to a CRM, deciding on its software affordability becomes much more intricate and complex. How to understand CRM pricing? CRM is usually adapted on an organizational or team scale. The decision usually involves buying more than three CRM licenses. When you’re investing on several licenses, the resultant…

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How to Manage your Sales Pitch Turning into a Big Empty Air Bun?

How to Manage your Sales Pitch Turning into a Big Empty Air Bun?

Have you ever attended a sales meeting and wondered to yourself whether you are trying to a sell a big empty air Bun? Most sales professionals are constantly worrying whether their sales pitch carries enough calories to last an entire sales meeting. And if it doesn’t you can try to sell hard, but your sales pitch will still end-up sounding hollow and non-beneficial. Now, your client could abruptly become uninterested or may simply tell you…

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CRM Database System: How CRM Data Analysis Trumps 3rd Party Tools?

CRM Database System: How CRM Data Analysis Trumps 3rd Party Tools?

All Large and small business needs readily actionable client -informative business data for directing their business. A CRM Database system provides a direct peek into your customer database and their collective behavior. Every customer interaction or business move is a potential source of insightful data. But instead of capitalizing on this key information, most business overlooks or looses this data on their day-today operations. Most Businesses Fails to Connect Dots from business Data Businesses regularly…

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How CRM Software takes FMCG distribution from being a barrier to becoming your USP?

How CRM Software takes FMCG distribution from being a barrier to becoming your USP?

In its multiple distribution centers and hard time-constraints, managing multiple point FMCG distribution system is a formidable challenge. Through a CRM software you can add your constantly growing number of retailers and consequent distributors, equipping you to create a completely plotted picture of your FMCG channel. FMCG Tolerates Low Error Margins Arguably, among all B2C industries FMCG tolerates lowest margin of error. Most of the times, your product could be categorized into a common category,…

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Three SMB CRM Benefits that you could Turn your Business on its Head?

Three SMB CRM Benefits that you could Turn your Business on its Head?

With a new dawn of e-commerce, CRM for small businesses have become an indispensable tool for modern businesses. Why CRM is an important part of Small Businesses? Today SMB industry is at middle of an irretrievable change; even a few years ago, all small and medium businesses were focused locally. As customers purchased locally, they were assured of a regular source of income. At an online E-commerce Era, every business needs to be simultaneously geared…

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