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3 secret keys to unlock the customer engagement in banking sector

3 secret keys to unlock the customer engagement in banking sector

The entire banking sector runs on relationships. For centuries, the relationships between the banks and their customers have been a backbone of the state’s economy. But with the increasing customer demand for better digital experience in this era, the banking sector is rapidly changing their customer engagement policies. Before, there was only one way to build firm customer relationships, and that was face-to-face interaction. People used to visit the bank to collect information about opening…

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Garner the Customer engagement strategies to avoid churn and increase engagement

Garner the Customer engagement strategies to avoid churn and increase engagement

Suppose you are working in your office and it’s nearly lunch time. Suddenly, you receive a push notification from a new online store that offers you a wonderful discount on Chinese restaurants. How would you feel? Simply great! Certainly, you wouldn’t have much time to search all the apps to find out smart deals and tempting discounts. A push notification is precisely what you need to save your time. If you think from the perspective…

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Importance of CRM software real estate for quick project execution

Importance of CRM software real estate for quick project execution

The Real Estate industry in India is ready to embrace the business automation system. Along with all business industries, Real Estate is also facing a tremendous turmoil and agents are continuously adopting new technologies to keep up with the increasing market demands. Indian real estate developers need to tweak their customer service strategies due to the following reasons: New rules and regulations in real estate industry Rising customers’ expectation Increasing competition With instant access of…

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3 common mistakes in the sales process that may lead to customer loss

3 common mistakes in the sales process that may lead to customer loss

From generating new leads to closing deals, the entire sales process can become long and exhausting. In this, one wrong move could flick your entire ‘house of cards’ tumbling towards ground. Every salesperson, regardless of the industry, product, or skill level, makes mistakes. And from their mistakes they learn new thing about nourishing and turning their leads into opportunities. But there are some common mistakes that even seasoned campaigner could be committing amidst their sales career….

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5 Psychological tactics to make a great customer first impression

5 Psychological tactics to make a great customer first impression

You’ve got wonderful news. A prospect is impressed with your website and gave positive responses over the phone, and now he/she wishes to meet you in person. You’re one step closer to win a great business deal. A good sales guy needs to develop certain common traits – present an auspicious feel, present straightforward ethics, develop pleasing communication, ability to network to the hilt etc…. But In-order to deploy these skills, you need to first…

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Simplify and accelerate your marketing activities with Marketing CRM

Simplify and accelerate your marketing activities with Marketing CRM

We all love simpletons. We tend to believe that our simplest ideas are the most powerful. We also attach an element of truism to the simplicity. But in the last couple of years, the marketing have been genuinely taken-on to the opposite direction. It has transformed itself into a highly complex activity that needs sophistication and market intelligence. You also need to balance your budgeting and marketing requirements. You need to progressively put more and…

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Four Articulate Arguments why small businesses should model customer behaviour

Four Articulate Arguments why small businesses should model customer behaviour

Gone are the days, when a small business exclusively meant ‘being physically small or having a comparatively small revenue turn over’. In the modern terminology, the small businesses are meant to be much more focussed and creative in managing their business opportunities. Also, you should make the best out of the available customer opportunities. The small business need to model their customer behaviour to take effective business decisions. One should be able to understand the…

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Why your core sales process should include Daily Sales Reporting (DSR)

Why your core sales process should include Daily Sales Reporting (DSR)

If you are a sales manager or part of a sales decision making team, asking poignant questions are a part of your responsibility. This includes questions that you ask yourself. Let’s ask the first question. Q1. Do you know how many sales deals you closed last week? Of course, yes. Now let’s follow it up with a few hard pointed questions. Do you try to come-up with a data-oriented sales forecast? Are you able to…

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Business Management Proficiency: Why Crm Software Is Your Most Essential Business Tool?

Business Management Proficiency: Why Crm Software Is Your Most Essential Business Tool?

If you are running either online or offline business, you are likely to come across many online tools that inadvertently advertise themselves as your indispensible businesses partner. All these businesses promises could be essentially boiled down to two points – improve efficiency and increase productivity. The ever increasing number of tools also makes it practically hard to choose the right tool. You can’t just keep adding umpteen numbers of online tools under the hope of…

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Conquer 3 biggest challenges in field sales with these unique CRM features

Conquer 3 biggest challenges in field sales with these unique CRM features

Quintessentially, you don’t measure a field sales person based on the hours spent in-front of keyboard or dialing the sales pitch. You see, they are operating on the ground and outside your field of vision. Their dedication and work proficiency gets determined by the number of closures. And, this requires a designated number of prospects generated each day, every day… A field person is always carrying a bag of challenges and expectations. Suppose you are…

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