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Collaborative Ticket Management: Why a productive work environment needs Clear Flags?

Collaborative Ticket Management: Why a productive work environment needs Clear Flags?

Collaborative CRM Ticket Management Software is an essential aspect of a productive work environment that helps in establishing better communication with the customer. It is a vital ingredient of help desk management. It also helps in streamlining internal communications,such as addressing queries, and provides an innovative way of managing diverse customer issues. It holds crucial information about the customers who play a key role in finding solutions to their problems. Helps you to centralize information…

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7 Key Reasons why a prospect could be repelled by your Sales Pitch

7 Key Reasons why a prospect could be repelled by your Sales Pitch

In this corporate world, there is cut-throat competition amongst business rivals. The reason for such competition is to maximize sales and increase the impact of a sales pitch. Several rules are to be followed to increase the number of sales. Innovative ideas need to be implemented into the business, which can result in bringing in more customers as well as increase sales. Sales are especially important in the initial stage of a business because if…

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How does Mobile CRM give you a more focused Sales Approach?

How does Mobile CRM give you a more focused Sales Approach?

In a traditional sense, Customer Relationship Management is essentially concerned with the company-side activities that react and devise solutions to the customer data that is obtained from the company’s channels. Although they are important, these ideas and solutions from traditional CRM are entirely based on static data, and as such cannot account for wide and drastic changes in it. In the big data era, it has become imperative for companies to come up with new…

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Worried your leads are buried too deep? Now discover new prospects through CRM Marketing

Worried your leads are buried too deep? Now discover new prospects through CRM Marketing

Have you ever had the record of a potential lead disappear or become lost under piles of information? With no convenient way to look up a customer record and verify that the lead has been closed, many sales representatives may not get a proper chance to follow up and may eventually cause a loss of business for the company. This mainly occurs when a company follows old-school traditions and practices, and has failed to centralize…

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Steps to make a smarter and sharper CRM-oriented sales team

Steps to make a smarter and sharper CRM-oriented sales team

  It is no secret that an organization’s greatest strength is a successful sales team. A strong sales team can create the right business image. In the modern dog-eat-dog world, organizational growth presents visible and invisible challenges to the sales team that cannot be overcome by grit and sweat anymore. A successful sales team is a combination of enthusiastic team mates, solid leadership driving them in a focused way, and the right tool that can…

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3 Key Strategic Advantages of Approaching Mobile Customers

3 Key Strategic Advantages of Approaching Mobile Customers

The biggest and lasting innovation in the recent decades has been, arguably, the smartphone. People are interconnected even when they’re over thousands of miles apart; all shapes and sizes of information can be easily retrieved with a few, quick taps; arranging for a meet-up with your friends has now become as convenient and instant as possible. Looking at this from the business point of view, it is vital to note that the average customer is…

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How social CRM helps you avoid noise and reach your Customers?

How social CRM helps you avoid noise and reach your Customers?

Gone are those days when marketing strategies were just focused on offline mode and social media was just for socialising. Now a day the scenario has changed completely. Traditional forms of marketing are slowly transforming to more interactive and social approach. Almost all the corporate companies have their own social media handle through which they market their product or services or that mater. Social media plays a very important role for companies, because people interact…

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