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Five Significant Customer Touch points covered by a CRM Software

Five Significant Customer Touch points covered by a CRM Software

Until a few years back, all customer conversations were managed through single or dual touch points or interfaces – telephone and Internet. Here, you were easily able to collect and manage all customer interactions and conversations. In this platform, you were able to collect and streamline client conversations to a single platform. This made it easier for businesses to outsource their service operations. This also led to a resultant quality drop, as you were suddenly…

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Going Beyond Charisma: Lessons to Learn from History’s most famous Sales People

Going Beyond Charisma: Lessons to Learn from History’s most famous Sales People

Having a successful sales career means winning and guiding customer attention towards your product. Under this challenging requisite, having a great personal charisma was considered the basic yardstick of a successful sales career. Unfortunately, it was also considered the only means of measuring sales skills. But, when you look at the greatest sales men from history, they all had applied far greater skills than charisma and blind persuasive ability. Here, we analyze three great sales…

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Author:
Kapture CRM
About:
This is the admin. Find Us on Facebook, Google Plus, Youtube and Twitter,
How to decrease your bounce rate of leads by 50%?

How to decrease your bounce rate of leads by 50%?

Leads are often short messages. Usually, they are just a single instance of contact, where a prospect reaches you for a quote or inquires about your service. In most situations, the lead doesn’t call back or leave behind any actionable contact information. This doesn’t allow long-form conversations that can bring about sales conversions. Here, you can assume that your perspective lead has bounced. For some businesses, almost upto 70% of incoming leads get bounced only…

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Five Myths concerning Business CRM Debunked

Five Myths concerning Business CRM Debunked

Under stringent competition, businesses need to adapt the latest and most impactful technology. In certain situations, businesses can also become overzealous about being the earliest adaptors of technology.  This has created a demand for technological innovations, which can easily get misplaced with wrong providers. And resultantly, businesses are becoming increasingly apprehensive about investing in new technology. With facts in place, this rings true with buying CRM software too. Here are five myths concerning business CRM software,…

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5 ways your brand will benefit by implementing social CRM

Today, all brands and businesses strive to build rock-solid social media profiles. Most companies have dedicated teams to manage their social presence, and their job is to keep social media buzzing with activities. Having the right people equipped with right tools greatly increases the reach and appeal of your efforts. Here are five ways in which a social CRM can be beneficial for your business. Increase your social Media Interactions During last couple of years,…

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Acquire your prospect’s complete attention during the sales pitch

Acquire your prospect’s complete attention during the sales pitch

Almost all service and sales professionals occasionally face the following dilemma. As you are trying to successfully reproduce your most well-rehearsed sales pitch, your prospect’s attention seems to veer off in multiple directions. They could be frequently glancing their smart phones or a passer-by suddenly becomes incredibly interesting. Simply put, the prospect seems to be minimally interested in your sales pitch. At the same time, some other sales professionals are able to achieve unflinching prospect attention…

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How reports and analytics augment your daily sales management

How reports and analytics augment your daily sales management

In the last couple of years, we have seen the core skill requisite for sales shifting from communicative dexterity to precise decision making. Having the ability to make right decisions will increase customer turn-over, rate of customer acquisition and allows you to zero-in on the right prospect. Today, you can find many tools available for marketing and sales decision-making in the market. But most are content with giving only a partially complete picture. But the…

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5 Exceptional CRM-based Sales Practices to Adopt in 2016

5 Exceptional CRM-based Sales Practices to Adopt in 2016

In the last couple of years, sales has undergone a complete transformation in terms of its underlying challenges and expectations. Altogether, sales can no longer be considered a process of fair exchange in product and its value; today it doesn’t just limit itself to individual seller and buyer. Rather, it revolves around organizational decision-making and process streamlining, which can be considered the essential characteristics of a modern sales process. These five CRM-based sales practices help…

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5 significant cues to consider while interviewing a sales professional

5 significant cues to consider while interviewing a sales professional

It’s no secret that a successful sales person isn’t created overnight; when you look at history, almost all famous sales persons have gone through lean patches before they proceeded to refine and distill their approaches. In previous generations, successful professionals had the opportunity to attend low stake meetings, where they could afford to fail and improve on their skills. But the modern sales arena is governed by cut-throat market competition. This simply means that most…

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