Feedback management for a hospitality business – Customer feedback software

Feedback management for a hospitality business – Customer feedback software

Any hotelier worth his salt will know the importance of providing superior customer service. It naturally follows that he/she would also focus on measuring the consequence of their service – good or bad – in the form of reviews and feedback. Having said that, for any hotelier to take concrete steps to improve service quality, crystal clear customer feedback software is essential, as ambivalent, unclear suggestions are of no use. This is because, the data…

WOW the Wanderlusters with CRM for Travel Industry

WOW the Wanderlusters with CRM for Travel Industry

Ever since the concept of holistic marketing came into existence, businesses across various industries have realized that achieving sales targets alone won’t be enough. Therefore, sustenance and stability of the business totally depend on the relationship maintained with customers. While the new consumers are important for the business’s growth, the loyal customers act as a backbone of your business. A recent study has shown that new consumers cost 6-7 times more than the existing ones….

When out of Office: The only 4 business reports you’ll need

When out of Office: The only 4 business reports you’ll need

“What gets measured, gets managed.” – Peter Drucker This quote by Peter Drucker, the late management pundit, depicts the reason why most organizations invest in analytics. And, isn’t it true? If you’re not measuring your digital initiatives, how will you ever begin to optimize them? However, don’t get carried away just yet. Just because you measured something, the management of the same is not guaranteed. That being said, measurement is the starting point for sure….

Old Sales Tools To Bid Goodbye This Year

Old Sales Tools To Bid Goodbye This Year

Most of the people belonging to the baby boomer and generation X demographics would be right at home using Rolodexes, spreadsheets and a host of other tools for sales purposes. At the time, they were adequate in helping one perform sales effectively and efficiently. But in the present times, the same tools would appear prehistoric. Gone are the days when a salesperson used things like an appointment book or post-its for work. That old phone…

What does QuickBooks Integration with CRM mean for your business

What does QuickBooks Integration with CRM mean for your business

It is a known fact that CRM softwares are popular business tools as they collect and organize data effectively from various channels and present it in a single unified view. Pairing a CRM system with accounting software can further help improve the efficiency of your business by helping it work towards a steady cash flow. QuickBooks is a smart invoicing software that eases the accounting and cash management facilities for small and midsize businesses. It…

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