Stay a step ahead with Kapture CRM

Stay a step ahead with Kapture CRM

As the business world is moving at lightning speed, every organization requires a lot of help from technology to keep up to the speed and run the business efficiently. Sales CRMs play a very vital role in this. While the CRM industry is coming up with great innovative ways to ease every executive’s work, Kapture CRM is staying ahead of the game with its exceptional features. Most people ask us ‘Why Kapture?’. Although there are…

Want Increase in Sales? Try Live Chat

Want Increase in Sales? Try Live Chat

For a business to thrive in today’s digital landscape, customer service is paramount. No company can exist without customers. This basic truth should be enough proof for anyone to believe in the importance of impeccable customer service. The way to make sure your customers stay with you in the long run is to implement great customer support software in your online business. One of these ways is to make use of a live chat support….

Why Your Business Should Be Betrothed to Kapture CRM

Why Your Business Should Be Betrothed to Kapture CRM

The buzzing word CRM (Customer Relationship Management) is booming the business world and almost everyone is aware of the significance of it. Yet only few business are leveraging this solution that fits their business model the best. Today, it doesn’t matter whether your company houses over 100 employees or just a handful, what you need to understand is the vitality of CRM to establish closer and healthier connections with your consumers. Through this, you can…

High Cost of Using a Traditional CRM [INFOGRAPHIC]

High Cost of Using a Traditional CRM [INFOGRAPHIC]

CRM today has become the next big thing and doing great for many industries as different sectors seem to lean towards using CRM. With this, the market is evolving at a really fast pace and so are the technologies. In order to keep your business up and running, you have to make some tough decisions. One of them is breaking up with the traditional CRM and joining hands with a cloud-based CRM. Here is the…

IT TAKES TWO TO TANGO: CRM AND PREDICTIVE ANALYTICS

IT TAKES TWO TO TANGO: CRM AND PREDICTIVE ANALYTICS

That CRM has the potential to be a game changer for a business is no secret. But, not all are aware about the latest technological trends in the CRM platform. In the present hyper-competitive business environment, it is no longer possible for companies to maintain an edge over their competitors by setting targets based on past performance and data. While CRM is already helping businesses collect invaluable customer information, traditional CRM is already outmoded, and…

Let Kapture CRM and your Local Shopkeeper help you Build Lasting Customer Relationships

Let Kapture CRM and your Local Shopkeeper help you Build Lasting Customer Relationships

With the steady rise of consumerism, an increasing number of organizations are modifying their approach, making their business more customer-friendly. It’s now common knowledge that product or service quality alone cannot be the sole engine driving your business forward. Companies are now diving deeper into the realm of customer service to gain an extra edge over their competitors. However, organizations that adopt a more global approach to handling business can end up alienating current customers,…

CLOUD COMPUTING AND CUSTOMER RELATIONSHIP MANAGEMENT

CLOUD COMPUTING AND CUSTOMER RELATIONSHIP MANAGEMENT

Of late, one particular term which has found its way into the lexicon of IT services and CRM is “cloud computing” or “cloud CRM”. Cloud computing is a new IT model wherein both the hardware and software services are provided on demand to customers through the network independently of the terminal device and location. In the current business environment, companies are investing heavily in hiring cloud computing providers rather than in enhancing their IT infrastructure….

CRM Myths Debunked [ INFOGRAPHIC ]

CRM Myths Debunked [ INFOGRAPHIC ]

 CRM is now becoming the next big thing in the market and it’s booming almost every industry with its awesome features. CRM has been around for quite a while now but what’s heartbreaking is only a few businesses are able to leverage the benefits of it completely. The question here is why not many businesses are adopting it? It’s the myths that marketers believe to be true.   Not many marketers are aware of that…

Do’s and Don’ts of Customer Service

Do’s and Don’ts of Customer Service

To every business that needs to thrive, customer service is not just an option; it is a way of life. Across-the-globe, business owners, marketers and managers are consistently focusing on delivering top-notch customer service experience. The phrase, “customer is always right” instilled in the minds of every sales rep has become rather repetitive and clichéd in today’s age. Yet, poor customer service is still a common thing in the digital market place. In the pursuit…

“BANKING” ON CRM

“BANKING” ON CRM

As in any service-based industry such as marketing, logistics etc., CRM software is an essential management tool for the banking sector. An effective CRM requires a strong coordination between the IT and marketing departments and enhances the performance of the banking industry across different parameters such as customer acquisition, lead conversion and customer retention. Today, CRM is much more than a mere technological implementation. It is a business strategy that helps identify and target a…

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Kapture CRM software is a user-friendly Customer Relationship Management software customizable for diverse needs of Real Estate, Banks, Hotels and FMCG industries. As integrated CRM Solutions it's also optimally suited as best CRM for small business. Get your first-choice CRM Software now !
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