Top 5 service CRM tools for better management of customer database

Top 5 service CRM tools for better management of customer database

In his groundbreaking book ‘Tipping Point’, Malcom Gladwell describes tipping point as the point of turnaround, when everything achieved up-to that point cascades into a success. Usually, this success is greater than the sum of the combination of its ingredients. But before achieving the tipping point, you should be trying and influence different factors that could potentially contribute towards your final goal. You can apply the same principle towards building a satisfied customer base. For this, you need…

Top 7 CRM Trends that will shape the CRM SaaS Landscape

Top 7 CRM Trends that will shape the CRM SaaS Landscape

When looking forward to a new investment or purchase, it’s basic human impulse to be eager about the latest and trend of the concerned industry. While the electronic and hardware industry could be constrained by technology and resources in developing new trends, SaaS CRM industry is constantly going through fast changing novice trends. CRM industry trends are guided by innovative thinking and a better understanding of the core user base. In combination, these lead to…

Five ways CRM enables sales Managers to take Prolific and Superior Sales Decisions

Five ways CRM enables sales Managers to take Prolific and Superior Sales Decisions

When you come across someone carrying more than two Smartphones and hoarding multitude of PC tabs, you know that you have just met a sales manager. Sales managers are liable to get stuck while answering multiple phone calls and attending deal negotiations that may lead to failure. In these circumstances, the role of a sales manager could get depreciated to the role process coordinator rather than active sales pursuer. And it need not be like…

Five ways CRM lead Management opens-up new horizons for your Sales Team

Five ways CRM lead Management opens-up new horizons for your Sales Team

Most sales teams are mentally constricted about the means and methods of their sales approach. Being the lifeline of a business, most companies aren’t eager to disturb the existing sales processes and activities. At the same time, most sales team also faces the demands of adapting to the technology-enabled operation and process augmentation. Lead Management CRM lets you coordinate and collaborate between different marketing channels that maximize your conversion. This also allows you to scale-up…

Four Ways CRM-based travel management improves life for both agency and Traveler?

Four Ways CRM-based travel management improves life for both agency and Traveler?

Today, traveling Industry has become more complex and costly than ever before! Resultantly, it has turned into a market purely dominated by the price-equation, where businesses aggressively cut costs and wage open wars based on their ability to offer cheap packages. In retrospective, this could even potentially lead to compromises on quality travel experience. CRM-based Travel Management lets you systems and manage multiple aspects of your travel agency business. It enables you to cut, trim…

Marketing lessons to take from Rajinikanth’s Kabali

Marketing lessons to take from Rajinikanth’s Kabali

Superstar Rajinikanth’s Movie Kabali has taken over the populous imagination and theater screens spread across the country. Once again the time has come for India’s favorite superhero to perform his unbelievable feats and puff away the troubles around him. Much more than unbelievable feats and powers of Rajini Sir, we can learn and absorb something from him. It turns out that we could learn a lot. In this article, we will be discussing about being…

Five Sharp Customer Service Metrics that you can access with a CRM software

Five Sharp Customer Service Metrics that you can access with a CRM software

Having to allocate time and engage with your customers can easily turn into an overwhelming practice. Moreover, it could lead to conspicuously fragile situations that could damage your business. This means that you can’t afford any degree of slack in your customer service performance or coordination. CRM-based customer service metrics lets you readily measure and follow your actual service performance. As these are derived based on solid-integration into ongoing activities, it is also a true…

Pokemon in Business: How to hack your business growth like Pokemon Go

Pokemon in Business: How to hack your business growth like Pokemon Go

Pokemon are everywhere and you just wanna catch e’m all! The world’s most popular game couldn’t be more simpler and more engrossing at the same time. Substituting Leads for with Pokemon, the same lines could be superimposed to your business and customer acquisition scenarios. Like the elusive Pikachu in Pokemon Go, your best prospects could be hidden among the entire geographical spread. And it’s the fulfillment of your true spirit to seek them out and…

Forget Big Data: Embrace the power of Micro Data for your Business

Forget Big Data: Embrace the power of Micro Data for your Business

It sounds almost like an epiphany, “Big businesses need big data”. In the world of big data, all customer interactions are painstakingly collected and stacked. By accessing big data, companies can cover and categorize multiple aspects of their customer behavior. Having access to big data means that businesses have the ability to understand their audience perspective and consequent positioning of their product. But it can’t get you closer to an actual deal closure or understand…

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