Acquire extensive customer information to earn customer loyalty and increase retention rates.
Gain in-depth understanding of persisting queries through the CRM which is trained on the basis of historical data to provide the best solution/outcome.
The right support makes your customers want to stay. Hence, provide Contextual Support by examining the concerns in a feasible manner.
Communication is the key and Kapture’s B2B CRM ensures you never lose it!
Fix routine frustration by implementing effective solutions on time. Our dedicated support team is at your service 24/7 to ensure the maintenance of your workflow.
Customer success is your success and we help you build relationships cemented on the belief ‘Get Closer to your Customers’ so that you are able to provide an unmatched customer service.
Ease your complex B2B customer service relationships by centralising customer interactions and conversations from every channel possible - Social Media Comment(s), DMs, Email, Call, Live Chat and Text.
The unified dashboard aims to improve your agent utilization practices, so you may have a small team that does more.
We are always in touch with you. We pursue an engagement with your business by frequently sharing newsletters and key business information.
We take testimonies, feedback, assist in cross selling, up selling and the overall business development to forge close bonds with you.
Kapture’s business to business customer relationship management software, helps
you build great customer relationships and greater customer experiences!
See why thousands of customers love Kapture. Schedule a demo with us and see Kapture live in action