Helpdesk Executive - Bangalore
- Experience in BPO Operations and Management.
- Excellent communications & Interpersonal skills.
- Enthusiastic & Energetic individuals with willingness to learn and grow professionally.
- Organised professionals with Rich knowledge and passionate in achieving Service Level Agreement (Response & Resolution).
- Acheiving Process Targets by running the process successfully.
- Excellent in analytical ability with very good documentation skills.
- Good Excel skills and Reporting knowledge.
- Comfortable in Working with Team Oriented Setting, as well as independent.
- Should be able to Understand client requirements clearly, document and communicate the same to internal teams.
- Ability to take ownership of the customer/customer complaints.
- Flexible to work in shifts(24/7).
Experience : 0-2 years
CTC will go upto 3.5 LPA