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Optimize your workflows and keep agents stress free

Enable your agents to reap the benefits of several cloud-based apps while providing smooth and continuous communication across applications.

Dashboard

One platform to manage orders, logistics, finance, queries, and every third-party platform you can think of. Customer 360 view to get every single detail of your customers coming across the different platforms on a unified dashboard.

Popular integrations deployed by Kapture and loved by customers

Explore and integrate with the world's favorite apps for smooth business operations.

API Integration

Shopify

View, modify, cancel, and refund your Shopify store orders directly from Kapture.

API Integration

Facebook

Stay on top of all your social queries and orders coming onto your page.

API Integration

Instagram

Never miss a single millennial query coming in the form of DMs and comments.

API Integration

Whatsapp

Manage all the business orders and queries routed via the universal messaging platform

Integrate with every platform for the best customer experience.

Track orders, calls,inventory, complaints and everything else on Kapture.

Logistic partners : Give agents first-hand information on the delivery status, delivery time, and other issues pertaining to each order.

API Integration

DHL

API Integration

Blue Dart

API Integration

Delhivery

ERP system : Inventory management is made easy and unified.

API Integration

SAP

API Integration

Oracle

API Integration

Microsoft Dynamics 365

Cloud Telephony Integrations

Integrate with the applications that help you grow.

Manage and resolve queries coming via phone without switching platforms.

API Integration

Ameyo

API Integration

Ozonetel

API Integration

Knowlarity

API Integration

Exotel

FAQs

Question

Do we help you with migrating data from previous CRMs?

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Yes, we understand the importance of data and so we help you integrate your data from your previous CRM and merge it with us.

Question

Can you create reports from data from integrated applications?

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Yes, Kapture deeply integrates and brings all data onto one platform, allowing you to create reports from the data of the integrated applications.

Question

Is the integration process easy and simple?

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The integration process also depends upon the third-party applications, but we guarantee seamless integrations from our end.

Question

What are the benefits of integrating applications into a CRM system?

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The benefits of integration are-

- Boosts agent productivity.
- Omnichannel experience
- It creates upselling and cross-selling opportunities.
- It reduces call resolution time.
- It delivers an excellent customer service experience.

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