The Best Sales and Service Cloud Pricing in the Market

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starts from



(Charged annually)

  • Lead Management
    • Rule based lead assignment
    • Lead Sourcing from multiple channels
    • Lead scoring & distribution
    • Auto reminders & emails to prospects
    • Duplicate Blocking
    • Lead Routing
    • Lead Automation
    • Sales follow up & Tracking
  • Customer Contact Management
    • Company details with location
    • Customer data and hierarchy flow
    • Past customer interaction details & engagement
    • Rates / Quotes offered account wise
    • Remember their birthdays, Anniversaries
  • Mobile Sales CRM
    • Lead notification & assignment
    • Sales Opportunity Tracker
    • Offline Mobile Functionality
    • Meeting check in / check out with geo tagging
    • Send reports & Minutes of meeting
    • Customer location tagging
    • Expense Management
    • Product / Brochure details in app
  • Integration
    • Web integration
    • Google apps integration
    • Cloud Telephony
    • API Integration
    • Wordpress integration
    • Third party chat integration
    • Email Integration
    • SMS Integration
  • Chat Solution
    • Plug 'N' Play
    • Chat Reporting and Analytics
    • Chat Widget
    • Configurable Chat Templates
    • Auto-Responder
    • Internal Communication
  • Sales Ticket Workflow
    • Raise tickets from existing customers
    • Upsell/Cross Sell
    • Address any feedback & concerns
    • Get repeat business
    • Auto Sales Ticket Rerouting
    • Automated Ticket Allocation
  • Support
    • 24*7 free support
    • Online Support
    • Self-service Support
    • Phone Support
    • Email Support
    • Chat Support
  • Industry Specific Workflow Management
    • Customizable workflow
    • Manage team wise configurations
    • Task Management for large teams
    • Prioritize and Visualize
    • Pinnable Dashboard for Important To-dos
  • Order Management
    • Customer data and hierarchy flow
    • Past customer interaction details &engagement
    • Rates/Quotes offered account wise
    • Custom Workflow and Approvals
    • Complete Customer & payment History
  • Differential Rate Management
    • Price Management
    • Apply Discounts instantly from system
    • Offer Management
  • Sales Forecasting
    • Predictive Analysis
    • Sales projection based on pipeline
    • Business Intelligence driven forecasting
  • Powerful Reporting Engine
    • Basic Reporting
    • Sales Forecasting
    • Team Reporting
    • Productivity Reports
    • Goal Tracking
    • Product Report
    • Real time SLA Reporting
    • Business Intelligence to help achieve SLA's
    • 500+ Report Formats
  • OmniChannel Support
    • Email, Web, Chat, Call queries on one dashboard
    • Email Insights
    • View entire case history in a single view
    • Single sign-in
    • Omnichannel Routing
    • Create Sub tickets
  • Disposition Metric
    • Service process improvement measurement
    • Rule based disposition
    • Inter department ticket assignment
  • Call Centre Management
    • Outbound calling
    • Inbound Calling
    • Call Rerouting
    • Agent Rostering
    • Call Recording
    • Shift/Leave Management
    • Trigger based call routing
  • Customer 360 View
    • Call recording customer interaction from all mediums
    • View entire customer history
    • View order related details
  • Set Alerts & SLA’s
    • Tag keywords to trigger escalations
    • Set timers and auto notifications
    • Real time monitoring of SLA achievement
  • Field Service Operations
    • Field Service tickets management
    • Customer Visit mapping
    • GPS Enabled
    • Simplified Sales Workflow
    • Sales Management
    • Live Location Tracking
    • Product Cataloging
    • Instant Order Approvals
    • Payment Updates
starts from



(Charged annually)

Includes Professional +

  • Mobile Sale CRM
    • Call management
    • Attendance Management
  • Integration
    • Shopify Integration
    • Custom Integrations
    • Development Support for Integrations
  • Chat Solutions
    • Chat SDK
    • Hybrid Ticketing
  • Quotation & Payment
    • Quotation templates
    • Configure Discounts & offers
    • Send from Mobile and Desktop
    • Send Payment advice
    • Schedule Payment follow-ups
    • Credit/Debit notes
    • Partial payment, Cheque payments
    • Send Payment gateway link
  • Campaign Management
    • Complete Source Mapping
    • Detailed Analytics
    • Social Campaigns Integration
    • Google Campaigns Integration
    • Online Leads Mapping
  • Knowledge Management
    • Internal team collaboration
    • Training and Assignment module
    • Instant notifications and Alerts
    • Workflow based Q&A
    • Cloud Storage
    • Employee Forums
  • Learning Management System
    • Sales training modules
    • Tools for assessment
    • Rating and feedback mechanism
    • Collaterals for Thorough Product Info
  • Chat SDK
  • Premium Inventory Access
    • Unlimited Kapdrive Access
    • Pre-defined Email Templates
    • Targeted Emailers
    • 10,000 credits
  • Omni Channel Support
    • Omnichannel Rerouting

Frequently asked questions

How ca​n I subscribe to your services?
You can Request a Demo or check out our Free Trial to know how Kapture CRM works and help your business. You can also drop us a mail at Once the mail is received, our Sales executive will get in touch with you and help you with product insight and payment process.
Is there a minimum no. of users required to purchase your software?
There is no limit on the minimum number of users. You can avail offers based on the increased number of users.
How can I request for a demo?
You can check out our demo page or you can drop a mail to Our product expert will connect and demo will be scheduled as per your convenient time.
You can check out our demo page or you can drop a mail to Our product expert will connect and demo will be scheduled as per your convenient time.You can check out our demo page or you can drop a mail to Our product expert will connect and demo will be scheduled as per your convenient time.
You can add up to 7 users/employees for the free trial. In case you need to add/ remove any more users our support team will be happy to guide you.
How long is the free trial?
The free trial lasts up to 30 days.
What if I want to go for an enterprise plan after I purchased a basic plan?
You can upgrade the plan by getting in touch with us. You can connect with us at +91-7899778899 or drop a mail at Our team will get in touch with you and help with the upgrade.
How is the billing done?
At Kapture we follow an annual subscription. However, we can do quarterly subscriptions depending on your requirements and workflow.
Is my data safe?
Kapture CRM is a robust cloud-based platform that offers you all the latest security updates to make sure your data is 100% secure, all the time.​ ​We have real-time data back-up across multiple servers and multiple locations that provide a high level of protection in case data recovery is required.
What integrations are provided in your CRM?
Any software can be integrated with Kapture CRM if the API is provided. We have 100+ ready-to-use API’s for seamless integration. You can get more information here.
Can your CRM be integrated with social media platforms?
Yes, we offer all standard social media platform integration that helps you with live client interaction and can help you in capturing feedback and reviews.
Can you customize your CRM based on our workflow?
Yes, Kapture CRM is a cloud-based SaaS product which offers all-round customization to meet all your organizational needs. We also offer integration with all the standard API's.
You got more questions


+1 415-630-6777

Have 100+ users or a customized requirement in mind?