Manage multiple bookings through a single log-in. Easily manage inventory levels, fare codes, taxes and channel partners on one dashboard tailor-made for the cruise industry.
Get an overview of all your booking sources and the revenue generated by them. Optimise your key performance drivers and map your customers’ booking journey.
Map all your leads from the website based on advertising campaigns, offers and several other sources like website forms, chat enquiries, Facebook, Twitter, etc.
A cruise management system offers real-time chat features with CRM integration which will ensure that no enquiries are missed out and conversions happen quickly. The chat UI is user-friendly with AI enabled responses for faster resolutions.
Easily integrate all your online travel agents and manage rates and inventory centrally through our rich APIs. Third-party partners can collaborate with Kapture to provide your agents a much easier interface.
We help you manage multiple channel partners from a single interface. Offer them custom rates, allocate inventory, channelize revenue and do a lot more. Finally, the cruise management software that everyone can get behind.
Rate Card & Fare Code Management
Attach custom rate cards to individual travel agents & inventory distributors.
- Automatically assign rate cards and fare codes to channel partners/travel portals.
- Set tax rates, discount limits and payment schedules.
- Deliver the same in-desired templates with brand letterheads as per cruise guidelines.
- Integrate payment gateway links for one-click payments and download of payment receipts.
- Through the power of AI, manage fares across networks quickly. Make an informed decision about where to add or discount price. We use market data to analyse and help you make the optimal pricing decision.
- Enable/Disable fare codes on the dashboard, assign them across and set a date range.
Integrate multiple sources of bookings to one inbox, stay updated with each guest conversation for a hassle-free reservation and a flawless support system.
- Stay on the top of all queries.
- Reduce the time taken for each employee to close cases.
- Automatic synchronisation of all booking portals.
- Automatic synchronisation of calendars.
- Occupancy calendar.
- Create a consistent experience for your guests for better client retention.
You have the option to enable dynamic pricing to maximise revenue optimisation. Profile your guests as per their purchase history and stay details to provide them with attractive offers. Manage your revenue based on past data and forecast your current occupancy levels.
API’s and Third Party Portal Integration
Kapture’s cruise booking software has rich, ready-to-use APIs enable you to integrate with multiple cruise booking portals. This ensures quicker implementation of cruise management software for you. Manage multiple booking requests from multiple sources and serve them efficiently.