Lead Management System
Automate your responses through a smart response generator. Respond to your customers even when an agent is unavailable to chat. Set automated responses and you’re good to go. As soon as an enquiry is generated, the system will also show the past order history so the agent can resolve the query faster.
Keep track of the sales actions to be taken by easily viewing the lead status on your dashboard. As you update lead status, it automatically gets reflected in a graphic sales funnel. It shows you the lead’s journey from first contact to close.
Field sales Mobile App
The CRM Mobile App lets your sales team update their important sales information on the go. From customer databases to contact details and minutes of meeting – the Mobile App lets you keep a track of all the information that would assist you in selling. You can also assign daily meetings based on locations so you can maximize your resources in minimum time. It works even on offline mode and you can sync it whenever you are online.
Email and SMS Template
You can choose from readymade templates while sending automated reminders or follow-up emails to your customers. You can also use the templates to send birthday mailers, promotional messages or a simple Thank You note.
Quotation and Invoice Management
You can generate pre-filled invoices at the click of a button. You can also track pending payments and partial payments. Sending out quotations of any order is simpler than you think using the existing templates which are available for this exact purpose.
Kapture’s sales software for small business ensures all your email queries come to a central dashboard.