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Take Flight with Airlines Management Software

Manage customer interactions and bookings with airline operations management software



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Overview

We aim to help you slash tremendously high technology costs prevalent in the Airline Industry by offering a Custom Booking Solution to simplify the process.

PSS Integration

Our Airline Management CRM smoothly integrates with the PSS currently deployed in your system. We present a custom solution that fits the bill perfectly for integration with third-party PSS including Amadeus and Sabre.

pss integration
Customize UI/UX

It is possible to have a user-friendly customised, front-end design of the booking system and website unlike PSS platforms where only given templates have to be followed. This helps in direct conversions with customers from the website.

Kapture CRM provides easy and real-time access to data captured at multiple levels of booking to help plan marketing campaigns better and customise offers and promotions based on user pattern.

Overcome High Technology Cost

The PSS Platforms on the airline management software are not ROI-driven and incur per message or per PSS API Calls. We strive to bring down this exorbitant cost by about 30% by introducing an additional custom layer between PSS and your Booking Channel.

Cache Technology

Cache technology can increase the conversion rate of bookings by 40–50% as per latest research. Consumers are accessing flight information from multiple devices; by using cache, consumers can quickly access all available fare options and can then book directly or conveniently refine the results using various searching and viewing features.

cahe technology
sales boost
Sales Boosting

Kapture CRM systems for airlines provide a custom layer between the internal reservation system and sales channels to boost revenue. Maintain and control your online sales channels and customer data with ease. Easy integration with OTAs through rich APIs pushes more sales. A boost in sales is sure to take your revenue higher.

Custom Booking Flow

About 31% of leisure travellers and 58% business travellers book their flights using smartphones. Therefore, the design and responsiveness of the booking engine are of high importance. Our team of UI/UX experts will ensure that the design and user flow is as per the latest trends to maximise your conversion ratio. It is imperative to follow the trends set by today’s online era and provide a system that is both stylish and efficient.

Custom Booking Flow
functionaly loaded
Functionality loaded Booking Engine

Supports Multi-city, Domestic, International and SOTO bookings.

  • International code-sharing and SOTO bookings
  • Set Special Fare for group and corporate bookings
  • Code-sharing flights and multiple carriers.
  • Never miss any special fares, round fare or family fare from our platform
Interface

Our team of experts will work on a customized UI/UX and design appropriate elements to ensure you get the maximum out of your website. A user-friendly yet chic approach is what will draw more and more customers back to your website. Appearances matter and we will make sure that it is tended to, by all means necessary.

Air line/interface
Contemporary Booking UI

Enable flexibility to choose the options for departure and arrival on a single window and reduce the number of reloads. Give your customers an experience that will never forget. Under airline business management, what matters most is the customer, so let the CRM do that talking for you.

contemporary-booking ui
Selection Made Easy

A simple UI, real-time availability, seat selection and direct log-in for frequent flyers are just some of the benefits that you can offer from the CRM. You can also find quick passenger details in just one step.

Selection made easy
Faster Check out

Easy check out in just 3 steps –

faster checkout
Analytics & Customer Support
  • 360 degree view
  • View Passengers
  • Online Amendments
  • View commission earned
dashboard
customer mgt
Customer Management
  • Easy and Quick Customer Management
  • Pre-login option for troubleshooting
  • Add new customers easily
  • Track and export your debit/credit transactions
  • Sales Overview
  • Safe and secure credit management
Create Custom Package

An airlines management software system has the flexibility to float any new promotional offers from the backend via CRM. You can even get real-time market insights and make informed decisions about which of the packages to push more.

create custome package
Call Center Management

Manage your support teams across multiple locations with the help of Kapture’s Omni-channel support platform. Integrate your call centre helpline, chat, and email support into one single system. And access all incoming communication right from the dashboard.

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