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Our Team

Kapture CRM was co-founded by Sheshgiri Kamath (CEO), Vikas Garg (CTO), and Pearl Tewari (VP) in 2011. It is tailored to meet all your business intelligence needs and intent to provide impeccable customer service for businesses every day, at any time, from anywhere in the world.

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Sheshgiri Kamath
CEO

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Vikas Garg
CTO

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Pearl Tewari
VP

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Sherman D`souza
AVP

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Rajeev Prasad VP -
SALES

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Akash Kakkar VP -
Operations

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Soujanya Prabhu
Customer Support Head

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Sai Jaychandra
AVP Growth

What we Offer

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High Customer Experience

This is the backbone of any customer-centric business and that’s what most companies struggle with today. We provide a helpdesk ticketing software customized specifically to meet your customer success goals. With our order management system and omnichannel support tools, we facilitate businesses with seamless customer support as well as en gagement. With a live Kapture chatbot and high end-to-end service, we are intending to make a starking mark on customer engagement strategies.

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Increase Operational Efficiency

We at Kapture have designed a service CRM to ensure that your daily customer operations are smooth and hassle-free. With our smart features and tools, we enhance employee productivity along with customer satisfaction by reducing time and energy on daily operational tasks. The mobile-first cloud platform helps businesses in managing their field agents and sales orders right from their mobile screens boosting sales and revenue.

Looking for a CRM that upholds you in your digital transformation journey, then you are at the right place!

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Trusted by more than 500+ businesses, Kapture CRM strives to assure excellent customer service operations across the globe.

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