Ever desired for a sales software that understands and suits your business than just being an added apparatus.
Kapture CRM improves and accelerates your business-customer relationship to create impactful sales outcomes.
Kapture sales CRM combine all your sales activities in a unified platform.
An automated sales ecosystem to crack every potential opportunity
Omni Channel SupportReceive prospect enquiries through phone calls, Email, website, live chat,
related portals, Social Media etc.
Integrated Sales TrackingTrack your sales rep locations, receive updated reports about attended
meetings and achieved progress on deals.
Easy API CompatibilityMake Kapture CRM the centre of all your sales activities by integrating
your diverse APIs such as cloud telephony, ERP software, word press etc.
The knowledge baseBe ready with all the product information and specifications by
managing all information within a single drive – Kapdrive.
ReportingStay updated and on-the- pulse with inbuilt hierarchy based reporting
software. Receive all the updates and information on a single dashboard.
Manage your sales teamCommunicate and manoeuver your sales team with GPS-enabled
location tracking and ticketing-based communications.
Businesses Need to Sell Smarter
Year by year selling is getting harder, right?
In-order to be successful, businesses should engage and manage their entire sales prospects with perfection and intent to close the deal. Businesses with focused selling strategies have a big competitive edge over competitors.
Today’s market situation demands you to have a personalized selling approach. Combine the warmth of human relationships with the efficiency of automated systems. It helps you deliver a solid ‘sales punch’ and differentiates your business from competitors in your business vertical.
Also, the prospects expect businesses to prove the unique value that they
bring to the table. Your prospect also needs to feel connected and engaged to your business.
Finally, all these pre-sales activities could end-up overwhelming you without actually selling anything.
Kapture CRM connects and streamlines all your lead sources to a single lead dashboard. This allows you to evaluate and segregate the leads on the sales funnel as per their chances of closure.
Later, you can take the right steps to realize actual deal closures.
Manage and Empower your Mobile Sales Team
Have you ever wondered whether your sales team receives adequate ground support? Do you worry about your meetings being carried-out smoothly and on-time?
The most productive sales teams don’t succeed by thriving under great
pressure. Instead, they are the most productive by working in a collaborative environment.
Kapture CRM app lets you reach-out and communicate with any member of your sales team and vice versa. You can also receive instant updates about the deal progress and closure updates.
The sales reps can also update and view customer information through their Kapture mobile app. Mobile ticketing feature allows any member to raise ticket and receive resolution for client issues.
Now elevate your sales reps from being mere work horses to customer
Why Use Sales Funnel?
The sales funnel gives a visual representation for the upcoming sales deal closures. By analyzing the lead segregation along the sales funnel, you can learn about the leads ready for immediate closures, upcoming negotiations and possible closures in the future.
A sales Funnel analysis can help you predict the probable revenue turnover in a given time line.
Sales Mobility Application
Kapture CRM mobile app keeps you engaged with your ground sales team. The device agnostic feature allows your entire
team to be connected across diverse devices and system capabilities.
View and update real-time information about new orders and sales progress on the Kapture CRM mobile app. The cloud database enables the ground team to access catalogs, brochures and relevant customer information from anywhere, anytime.
Enable your employees to add and edit new product orders in their smartphones. This allows you to manage all orders from a single dashboard without using different files. You can also update customer profiles from the customer location.
Sharpen your sales proficiency by receiving updated sales reports on your Kapture CRM mobile app. These reports include Daily sales reports, target vs achievement reports and other reports based on present performance values. The CRM sales software could be set to send you update through email or SMS, ensuring you miss out on nothing.
Let’s free your sales reps from being work horses and elevate them into customer problem solvers.
Obtain real-time updates about your leads and prospects’ status in the sales pipeline using the sales CRM platform.
Monitor your employees’ real-time field movements using Kapture CRM‘s route map tracking feature for sales management.
Easily view your customers’ enquiry and conversation histories from a central, unified dashboard using Kapture’s sales CRM platform.
Automate your client interactions with personalized email, quotation and invoice templates.
What kind of reports can I use for sales teams?
Kapture CRM platform provides numerous reports provide better performance and collaboration within your sales teams. A sales team can access and manage different reports such as daily sales reports, daily plans, sales closure, GPS location tracking, individual performance reports, payment reports etc. By accessing sales rep location at any time, you can assign new meetings or redirect the sales rep to a new location.
Will Kapture CRM help me boost my ROI?
A good CRM platform help you improve and eliminate multiple processes in your organization. Kapture CRM helps you organize your activities, increase efficiency, streamline the work, save time and deliver higher customer satisfaction.
How CRM platform can drive more E-commerce sales?
Yes. The CRM platform lets you handle the higher volume of customers that are typical of the E-commerce B2C industry. You can start with integrating the live chat system into your website that intimates all website enquiries into the CRM dashboard. You can also generate live customer tickets to immediately resolve customer enquiries. By integrating your social channels such as facebook and twitter, you can receive live intimations for all customer enquiries. Within the CRM platform, you can also integrate and manage different review aggregator that helps you manage your business. All these help you manage your business operations to enable a higher volume of E-commerce sales.
Will the Sales CRM immediately boost my sales performance?
Yes. Kapture sales CRM provides multiple features that will help you conduct more effective and streamlined sales operations. The CRM platform lets you recognize and convert more valuable prospects, streamline different customer meetings and manage prospect interactions and set-up long-term customer engagement strategy. All these combine to result in a better sales performance and higher revenues. Having a connected and streamlined sales process helps you to ensure long-term success in sales.
What is live sales tracking?
With the GPS-enabled mobile CRM app, you can track your sales rep locations across the entire City locations. This enables you to receive live updates and data about your sales rep current location. Based on the current location, you can assign new meetings to a sales rep or check whether the assigned meetings have been completed. With the cloud mobile CRM platform, the sales rep can also initiate a new customer meeting. This allows your sales team to supply your team with the latest information or give the necessary approvals.
What are the benefits of sales management with mobile CRM?
Having to meet client in-person or taking immediate sales decisions are an integral part for most sales organizations. Usually, this involves meeting prospective clients at their locations or taking live decisions. These activities usually happen outdoors and requires field team employees. A mobile CRM system helps you manage and meet these challenges.
Remote sign-in – The sales employees can sign-in from a remote location through the mobile CRM. This avoids the need to commute to office on each and every day.
Daily planner – With Kapture mobile CRM system, the concerned manager plan and assign meetings to each particular employee. This system of daily route planning enables the employees to cover a fixed number of stores each day. It also helps you cover the concerned clients in a specific geography in an optimal way.
Live ticketing system – Raise mobile tickets to the concerned employee to have an issue resolved within the shortest time. This also enables a live way of managing your field routes.
Information management – The cloud-based information management gives easy and instant access to all the collaterals and documents. It allows the employees to manage the documents in an easy way.
Internal communication – The mobile CRM facility allows the concerned sales employee to raise a quote to the concerned manager that could be instantly approved or evoked. This helps you significantly accelerate the order management and approval process.
How sales management system helps me manage my sales opportunities?
All sales people are aware that acquiring your sales leads is only the first step. A sales management platform enables you to recognize and pay attention to your most valuable sales leads. You can also identify the prospects that are not yet ready to purchase and create a long-term engagement strategy. This process of managing and nourishing customers on the long-term is known as a sales funnel. A sales management system enables you to pay more attention to your valuable lead opportunities and convert them into valuable customers. This also helps you develop long term customer relationships that turn into more referral sales and positive reviews.
How Sales CRM helps me improve conversions?
Yes. Here, the term conversion refers to lead to sales conversion, where a particular lead becomes a paying customer. The sales management software enables you to manage all the different aspects of business operations. First of all, all the incoming leads are streamlined and collected in a unified lead dashboard. Afterwards, a unified sales funnel manages all the incoming leads to engage and convert every prospective opportunity. This helps you improve the sales conversion.
Can I convert more leads into customers with Kapture CRM?
Yes. Kapture CRM is a complete end-to-end lead management platform. The CRM platform lets you receive all the incoming leads in a single dashboard. This allows you to retrieve accurate data about your customers or purchases. All these help small businesses to be more professional at managing their business operations.
Why I need multi channel lead management?
In multi channel lead management, you utilize the multiple online-offline channels to generate adequate leads. This includes multiple online channels such as website, social media channels, chat and various 3rd party portals. It can also include the different offline channels such as banner, print ads and referrals. You need an accurate system to receive and manage all these different leads. The CRM platform lets you integrate and streamline leads from multiple channels into a single dashboard. A multi-channel lead management platform can also accurately attribute each lead to its accurate source. This helps you evaluate the value of each marketing activity and calculate the precise ROI of each marketing process.
What is sales forecasting?
Kapture sales forecasting ensures that your sales revenues remain consistent and predictable. This is achieved through a CRM-based sales forecasting protocol. You can mark the lead as hot, warm or cold according to the previous customer interactions. Simultaneously, you can also systematically follow the undertaken customer meetings and their preferred progress. All these information are streamlined into a sales forecast that accurately reflects your upcoming sales opportunities. This enables you to predict the nearest sales opportunities and take the necessary steps to realize those chances.