Kapture’s CRM for retail helps you manage your end-to-end retail activities, right from acquiring a lead to delivering the final product to the end consumer, and all from the comfort of either your desk or smartphone.
Prepare for maximum efficiency in your retail operations by effectively managing your supply chain network, product stock availability as well as a streamlined workflow.
Using customer experience management (CXM), turn your potential customers in long-term relationships and deliver incentives to keep them coming back.
Support your customers even after a sale is completed, and keep your supply chain working at maximum productivity. Utilize your customers’ feedback to modify your offering with emerging trends.
Respond to your customers’ complaints, resolve exchange and return claims, and help them reach solutions to problems by themselves, all with a robust support system that is our retail CRM software.