Meet up with potential distributors and retailers, and add new product orders while still at their location. Minimize the time for order generation by streamlining the process with Kapture’s mobile CRM app.
Allow your sales managers to easily monitor all the generated order requests on their mobile device and send approval with the press of a button. With cloud integration, your on-field sales executives need not leave the customer location to create a successful order.
Kapture’s CRM software can easily keep track of the stock quantity and intimate the sales executive on their mobile device. This ensures that they do not create orders with quantities that go above the available amount.
View a customer’s order and payment history and understand their purchasing patterns.
Inform your customers and internal teams with the relevant order and payment information.
As soon as an order is approved and delivered, the CRM reflects it in the available stock.
Track the individual performances of each retail outlet and identify your top performers.
What makes the CRM platform to be the ideal small business software?
As a small business, you might be used to directly managing all your business activities in-person. A CRM platform for small business should be able to support and improve the work flow. Kapture business management platform helps you to consolidate and manage all your activities from a single unified platform. This directly improves the efficiency and workflow within a unified interface.
Affordable system – kapture CRM provides a highly affordable system to manage your business activities. This helps you to be affordable system to manage your business activities in a streamlined fashion. The CRM software gets your business operations to be controlled through multiple systems.
Seamless integrations – as mentioned the kapture CRM provides seamless integrations to be plugged into the CRM system. These businessess help you manage your smaller business with in a single platform without hiring an army of professionals.
Collect and manage enquiries – kapture CRM enables you to generate more enquiries on a cloud servers. This helps you to be more effective at managing your incoming enquiries to suit your customer demands.
Manage existing customers – Typically, the small business command a higher customer loyality rates. But these are also remarkably suited for the existing customers. You can manage your existing customers based on these existing customers.
Understand customer pain points – the CRM software helps you develop close relationships with your customers. This helps you understand your business and evaluate the customer pain points. This helps you run an optimized business.
Multiple channel integrations – The CRM software consolidates the multiple channels of communication into a few dashboard. This helps you improve the efficiency of work flow and decision making. This also helps you accelerate the progress of work in a normal day
What types of sales dashboards are available for decision making?
By integrating all your activities in a sales platform, the decision maker or manager can get instant access to multiple sales dashboards. These multiple dashboards include daily sales reports (DSR), lead dashboard, daily meeting planner, payments dashboards, pending payments etc. By availing dashboards that cover multiple processes, the concerned decision maker can take the most effective decisions with higher probability of success.
Why I need multi channel lead management?
A multi channel lead management system lets you collect and manage leads from multiple lead generation channels in a streamlined fashion. It integrates multiple inbound lead channels such as tele calls, emails, website form fill ups, 3rd party enquiries etc… This collects and consolidates all the incoming sales leads in a single dashboard. This system also brings down the time to respond to all incoming leads. Usually a multi channel lead management system is achieved through system such as the CRM software.