Enquiry Management

Streamline your payment process by systematically collecting all incoming enquiries and bookings, and assigning them to the right authority.

Integrate Your Enquiry Channels
Managing large amounts of email and telephonic enquiries can be difficult for effective lead management. With Kapture, integrate your communication channels – email, telephone, online travel agents (OTAs), travel websites – and consolidate your incoming enquiries onto a unified dashboard.
Enquiry Actions for Quicker Conversions
Kapture CRM’s lead tracking application for hotels helps you monitor your leads’ status within the sales funnel in real-time. View their progression through the sales cycle – calls completed, meetings done, rate cards sent – and identify any bottlenecks that may be slowing down your conversion rates.
Kapture Hotels Enquiry Management
Automatically Assigns and Re-assigns Enquiries
View enquiries from your guests, tour operators and corporates under a unified dashboard. Assign the enquiries to the respective team members for quicker processing, and re-assign if they are unavailable. The system can also auto-assign an enquiry to a personnel to reduce response times.
Approval Matrix
Kapture’s hotel CRM software platform allows you to expedite your order process by creating an approval matrix. All enquiries coming into the system will be automatically tagged as ‘pending approval’ until the designated employee approves the booking request.
Feel free to ask
We don't bite


  • Run your business from the palm of your hands
  • Have precise control over your sales activities
  • Provide continuous support after each product sale
Kapture CRM software is a user-friendly Customer Relationship Management software customizable for diverse needs of Real Estate, Banks, Hotels and FMCG industries. As integrated CRM Solutions it's also optimally suited as best CRM for small business. Get your first-choice CRM Software now !
Adjetter Media Network Pvt. Ltd ,#25, Vruddhi Complex,Leela Palace Road,Next To Sri Ayyappa Temple,
P.O. Box: 560008
Karnataka > Bangalore