Use customized surveys and forms to gauge customer satisfaction using Kapture’s healthcare CRM system. Ensure that you’re on top of your game with proactive analysis and improvement.
Whether its admissions, procedures, transfers or discharges, analyze your internal processes over specific periods of time to gain insight and help improve the overall service quality.
With customized physician reports, identify your largest source of referrals – either through an influx of patients or by revenue growth – and classify your most efficient entities.
Store customer records on a central location and ensure that data is always available and accessible. Easily monitor a patient’s status and update their medical data from a smartphone.
Kapture’s medical reporting tools can highlight your success metrics and pitfalls in delivering quality products. Eliminate bottlenecks in your operations so that your patients receive the right healthcare in the shortest time.